
Jack Daniels Kia
Fair Lawn, NJ
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
I look forward to buying future cars from here! I am a returning customer to Jack Daniel's Kia! I worked with Paul O., and he was great! He was very helpful, answered all my questions, and was stra I am a returning customer to Jack Daniel's Kia! I worked with Paul O., and he was great! He was very helpful, answered all my questions, and was straight forward and honest! I ended up buying my son a Kia Optima, and he loves it! I definitely look forward to doing business with Paul O. and Jack Daniel's Kia again! More
It was excellent! I was looking over for a new replacement of my Ford. Once I was in the showroom Sang Kim made us very comfortable so I decided that it was time to I was looking over for a new replacement of my Ford. Once I was in the showroom Sang Kim made us very comfortable so I decided that it was time to close the deal. More
Great customer service I was nervous going to the dealership alone being a female but Ken made me feel very comfortable throughout my whole experience. He was very straight I was nervous going to the dealership alone being a female but Ken made me feel very comfortable throughout my whole experience. He was very straightforward, honest & welcoming. I love my 2015 Kia Optima. More
Leasing a car at Kia in fairlawn Great experience second time around. Honest, informative and friendly. Walked in to talk about turning in my lease after almost three years and Garret Great experience second time around. Honest, informative and friendly. Walked in to talk about turning in my lease after almost three years and Garrett still remembered my name. Everthing ran smoothly. More
Horrible I went down to check out the 98 Jeep Wrangler that I was told was a great vehicle ready to go,When I arrived it was not the car they were talking abou I went down to check out the 98 Jeep Wrangler that I was told was a great vehicle ready to go,When I arrived it was not the car they were talking about the interior was wrecked,The back seat was not set an the Jeep in my opinion has engine problems,The guy that took the test drive with me didn't say a word Bc he knew he lied to Me.I would Never Recommend JD Kia or any other JD to an Enemy.An the guy tells me he drove it the day b4 an it was fine,I laughed in his face Bc it's not the 80's! Worst Place Ever More
Customer Service Worst Customer Service ever experienced. Should have listened to others. Brutally dishonest. Service, Sales, still starts at the top. Do yourself a fa Worst Customer Service ever experienced. Should have listened to others. Brutally dishonest. Service, Sales, still starts at the top. Do yourself a favor and don't! More
Motor Vehicle Fees being overcharged We purchased a Kia Forte in March from this dealership. After getting our motor vehicle, I realized that they had over charged us on the registration We purchased a Kia Forte in March from this dealership. After getting our motor vehicle, I realized that they had over charged us on the registration. I tried several times contacting my sales associate and the sales manager with no return phone calls. Dealerships are not allowed to charge more than what it costs to register your vehicle. The fact that they didn't respond to email, calls, or anything is a joke and shows how little they care about their customers. Everyone should check their contracts against their registration to make sure they weren't overcharged as well. More
Do not trust them once you say no Service department...excellent...Jack Daniels kia new car sales...total unacceptable experience. As long as they think you.'re going to purchase a veh Service department...excellent...Jack Daniels kia new car sales...total unacceptable experience. As long as they think you.'re going to purchase a vehicle you are the center of attention. Friends asked about my experience and I told them the truth. I would not recommend them to my worst enemy. They will hold your deposit so that it can help with their quota. You will play a cat and mouse game with them because you are not purchasing a vehicle from them. I hate that I ever walked in the door of Jack Daniel Kia Sales. They are liars and untrustworthy. Believe me I will warn everyone and put the word out from the North to the South about what pieces of crap they turned out to be. And believe me I know many people to spread the word about Jack Daniel Kia. I should have taken the long drive so I could get the type of service I am use to. Northern customer service sucks rocks. I will be heading to a dealer that knows how to treat a customer. And Marco you have yourself a great life you fraud. Just sign me ...I can forgive but I will never forget. More
Very Welcoming and Satisfied As soon as I walked in they made me feel comfortable. Christopher, the salesman who helped us was very nice and helpful. Christopher was very knowledg As soon as I walked in they made me feel comfortable. Christopher, the salesman who helped us was very nice and helpful. Christopher was very knowledgable and he was a pleasure to deal with. I am very satisfied with their service and the car (Kia Optima). I would definitely recommend visiting and working with this dealer. More
Satisfied Jose Gutierrez I bought a used kia sorrento over 6 moths ago and I'm very happy haven't have any problems with the vehicle the sales man that helped Jose Gutierrez I bought a used kia sorrento over 6 moths ago and I'm very happy haven't have any problems with the vehicle the sales man that helped us was Carlos very nice and helpful, I was having a problem getting a loan and they fought to find me one very satisfied. Do recommend More