Jack Daniels Kia

Highly professional and customer centric Through several conversations, in person and on the phone, with Brandon Marrera of Jack Daniel's Kia service center in Fair Lawn, he remained steadfas Through several conversations, in person and on the phone, with Brandon Marrera of Jack Daniel's Kia service center in Fair Lawn, he remained steadfast and consistent is providing a high level of customer care. My Kia K900, given the limited number of cars made, has some inherent limitations of parts availability and therefore time constraints in fulfilling all service requirements, combined with my having selected this one Kia and 3 Audi's from Jack Daniels dealerships within the past 22 months, I shared some questions and concerns with the Scope and Cost of the services. Brandon did a superb job in his responses to me and finding equitable solutions. I felt his training program must have been of high quality, but most importantly, his ability to translate that training into real life, being highly professional and motivated to implement customer friendly communications and solutions is a real testament to his character and a solid budding career. More

Quick friendly service We had a great experience at Jack Daniels Kia! Our sales rep Brian did everything possible to accommodate us. We wanted to stay within a certain pri We had a great experience at Jack Daniels Kia! Our sales rep Brian did everything possible to accommodate us. We wanted to stay within a certain price range and he made sure that we stayed within that range. Even other staff members (like Jimmy) were friendly & courteous - making every minute at Jack Daniels a pleasant experience. Thanks guys! More

Terrific I was taken at the time promised. Work was done in a very timely manner. Overall service was excellent .will continue to have my Sportage serviced her I was taken at the time promised. Work was done in a very timely manner. Overall service was excellent .will continue to have my Sportage serviced here. More

Quick and painless Jack Daniels Kia Service made me an appointment, promised me a time frame for the repair and made it simple to schedule on my lunch hour. Friendly cou Jack Daniels Kia Service made me an appointment, promised me a time frame for the repair and made it simple to schedule on my lunch hour. Friendly courteous and no pressure. Made going to the dealer enjoyable. I would recommend anytime. I don't even go to the dealer I leased my car through which is Fette. They could never accommodate my hours. More

Pleasantly surprised i recetly purchased my third kia.. the sportage was the only vehicle i researched.. Will was very helpful in obtaining an affordable lease with i recetly purchased my third kia.. the sportage was the only vehicle i researched.. Will was very helpful in obtaining an affordable lease with extra miles.. When i brought the car infor my first oil change tony made me aware of a coupon to use and was thrilled to learn that a car wash was included with a vaccuum as w ell.. Service was fast and everyone there was very friendly.. The waiting area was also pleasant.. More

Great service from the used car department Purchased a Jeep Wrangler Unlimited from Jack Daniels Kia last week. John Sweeney and Brian made the deal happen same day. They went above and bey Purchased a Jeep Wrangler Unlimited from Jack Daniels Kia last week. John Sweeney and Brian made the deal happen same day. They went above and beyond to get me the best deal there where a few issues with the Jeep which they took care of right away. They gave me top dollar for my trade in the best part of the transaction was the addiitude of the staff there there was no pressure to buy. Go see them if you need a car More

Happy customer! Jack Daniels Kia was very accommodating and friendly. They made my experience a very positive one. I wouldn't go anywhere else! I'm very happy with Jack Daniels Kia was very accommodating and friendly. They made my experience a very positive one. I wouldn't go anywhere else! I'm very happy with my car! More

Very Nice and Pleasant and they Deliver the Deal Lou Gonzales at Jack Daniel's KIA located the car I wanted in another dealership delivered the car and a lease better than my expectations. Lou Gonzales at Jack Daniel's KIA located the car I wanted in another dealership delivered the car and a lease better than my expectations. More

They DO NOT honor True Car Pricing Have car priced on truecar, they did not honor the price. Dishonest! Had same vin number in true car as on lot. Did not honor! Stock # : 58 Have car priced on truecar, they did not honor the price. Dishonest! Had same vin number in true car as on lot. Did not honor! Stock # : 58481 VIN : KNDCE3LC6H5041608 More

Horrible service I went in to lease a Kia Optima. Went through the whole process 3 weeks later the salesman asks me for missing financial information demanding I come I went in to lease a Kia Optima. Went through the whole process 3 weeks later the salesman asks me for missing financial information demanding I come in today or my car is taken away. Instead of asking nicely for me to come in when I am available to come in they expect me to drop everything and come by after I have already been driving my car for weeks. Then met with the GM who gave me a free month included for all the trouble with the salesman. Months later still waiting for my refund saying they aren't sending one now when I have it in writing they would reimburse me. I would not recommend this dealer to my worst enemy. No one cares to follow up on xxxx and they all go against their word. Very annoyed at the delayed response and disrespectful service I received. More