Jack Daniels Kia

They say they’ll give you a good price but then charge $7,000 over msrp. They also say they’ll match a price if you get a better one but If you come up with a good price they’ll tell you to buy it there. $7,000 over msrp. They also say they’ll match a price if you get a better one but If you come up with a good price they’ll tell you to buy it there. They have absurd fees and lie about required items. Stay away from this shady dealership. There are good ones out there. More

My husband and I purchase our car from Jack Daniels Kia unbelievable service what a warm and very pleasant experience Robert our sales person was warm and very friendly he took his time to help us and was unbelievable service what a warm and very pleasant experience Robert our sales person was warm and very friendly he took his time to help us and was very patient the managers was pleasant as well what a very pleasant atmosphere to be around. Thank You so much Robert for the time and kindness you showed my husband and myself. GREAT doing business with you, and your company. Mr.and Mrs. David Dawson More

Great Dealer, always pleasant. Hey they take care of you! Always get your vehicle in top shape. Returning customer!! Hey they take care of you! Always get your vehicle in top shape. Returning customer!! More

Thorough, courteous and professional staff and service! They are THE BEST !! Every visit is superb They are THE BEST !! Every visit is superb More

Always professional and courteous I’ve been with them for nine years now and never a problem I would recommend them to my family and closest friends for nine years now and never a problem I would recommend them to my family and closest friends More

By far, Craig is one of the best salespeople I have ever dealt with. He is personable, knowledgable, and willing to go the extra mile to satisfy a customer. Craig professionalism and excellent customer serv dealt with. He is personable, knowledgable, and willing to go the extra mile to satisfy a customer. Craig professionalism and excellent customer service make Jack Daniel’s Kia a thriving business. More

The worst car buying experience I have ever had. I really wanted one of the new Kia Plug in Hybrids and they were the only dealership in the area that had any so I was forced to deal with them. I really wanted one of the new Kia Plug in Hybrids and they were the only dealership in the area that had any so I was forced to deal with them. But if you are looking for a Kia in stock elsewhere I would goo elsewhere. In negotiations with the sales rep she kept telling me things like I can for sure get you another $500 off, or I can for sure get you a 3.49% interest rate. She would then go to the sales manager and come back with numbers that were higher than where we had even started. They would say things like "but if you put more money down, we can get you a lower monthly rate" as though they were doing me a favor by asking me to make a bigger down payment. They claim to have used car pricing, but they wouldn't honor other used car prices I found because they were more than 15 miles away, meaning they only honor used car pricing from the 1 or 2 other dealerships closer to them, which again is just not really what they are advertising. Since I really wanted the care we eventually agreed on a price for one that wasn't in stock yet but they said it would be in stock a week later. It ended up taking 2-3 weeks. The delay was an issue for me being able to commute to work so I called and ask if there was anything they could do. The sales rep told me she could get me a loaner vehicle. But then she again went to talk to the Sales Manager, and he said that wasn't possible. I then asked if I could uber to work and take the uber cost off of the sales price since the vehicle was delayed. This was only going to be about $30 a day and she said that she could make that happen, but again the sales manager said no. So in short on that point, don't believe anything the sales reps tell you, they have no actual power or influence on anything. To the sales rep's credit she did offer to pay for my ubers out of pocket because she saw how frustrated I was getting with the constant dance of being told one thing then another, but I didn't feel comfortable taking her up on that as it shouldn't of been up to her to do that. Lastly, the day I went to purchase the car was important. It was the last day that these vehicles qualified for a federal tax credit. I was very up front that the reason I was purchasing the car that day was because of that. On the day we agreed to a deal, they handed me a few signed papers and said, "congrats, this is your car now." Then when I went to pick up the car, all the contracts had the pickup day, not the day I put the $4,000 down paymnet down and signed the contract. This made it so I will lose out on a $5,000 tax creidt, again, a main reason I purcahsed the car on the original date. No longer eligible for thatr credit, I asked if they could just refund my down payment so I could look at other options now that the time sensetive nature of the credit was gone. They said that was impossible. We argue for a bit, but they eventually gave me an F U and said take the car or lose the deposit. After taking the car I called a freind that worked at another dealership and they told me what I suspected, they could of 100% refunded my down payment, they just didn't want to. In short, you just can't trust the people at this dealership. There were countless things I was told, only to find out it wasn't true. In my mind, if you can't trust someone, take your business elsewhere. There are enough other Kia Dealerships in the area that if the car you want is available elsewhere (a luxury I didn't have) I would highly reccomend going somewhere else. More

Jimmy Kim is very kind. He helped me to get a 2023 new blue Forte smoothly. John the sales manager is wonderful guy to make a deal so quickly. Thank you Jack Daniels Kia Sta He helped me to get a 2023 new blue Forte smoothly. John the sales manager is wonderful guy to make a deal so quickly. Thank you Jack Daniels Kia Staffs. More

I had a wonderful experience buying a car from Jack Daniels Kia. Rebecca in sales was so knowledgeable and wonderful to work with. The manager, Jason, also added to the smooth transaction of buying my Daniels Kia. Rebecca in sales was so knowledgeable and wonderful to work with. The manager, Jason, also added to the smooth transaction of buying my new Sportage. More

Great deal and fast … will is the best would recommend them to everyone out here them to everyone out here More