
Jack Daniels Kia
Fair Lawn, NJ
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My overall experience was amazing. Luv made sure that I was satisfied with my final offer and car. I would highly recommend this dealership to anyone! They're AMAZING HERE !!!!! Thanks everyone and especia was satisfied with my final offer and car. I would highly recommend this dealership to anyone! They're AMAZING HERE !!!!! Thanks everyone and especially YOU LUV TERRY! THAKS FOR YOUR TIME, PATIENCE AND EFFORT YOU PUT IN TO SATISFY ME! I APPRECIATE IT. More
Luv Terry is terrific. I know that a lot of us dread the "car deal" but Luv will make it painless. You be honest with her and she is honest with you. It is also the other perks of the dealership that I li "car deal" but Luv will make it painless. You be honest with her and she is honest with you. It is also the other perks of the dealership that I like. There service dept. is exceptional and they also offer shuttle service. Everybody give Jack Daniels a shot. You will not be disappointed. Luv, way to go More
Charles was an excellent salesman to work with and made the painful process of buying a car a lot easier. Would recommend him to anyone looking to buy a car. the painful process of buying a car a lot easier. Would recommend him to anyone looking to buy a car. More
My overall experience with Luv, was painless like some dealerships. My daughter got a great deal on her new Optima, and actually got more then she imagined for her money. Thanks again Luv... dealerships. My daughter got a great deal on her new Optima, and actually got more then she imagined for her money. Thanks again Luv... More
I recently leased a car from Jack Daniels Kia and had the pleasure of dealing with Charles Moltane and Don Izone. I can say that I have never had a smoother and more pleasant experience when purchasing a ca pleasure of dealing with Charles Moltane and Don Izone. I can say that I have never had a smoother and more pleasant experience when purchasing a car -- which in hindsight was usually a bit of a tedious and stressful process. Don and Charles were incredibly responsive, provided everything I requested of them, and most importantly were fair and just enjoyable to work with. I would recommend them to anyone in the market for a car, and legitimately feel fortunate for now having someone to work with who I can trust and feel comfortable with going forward. I'm pretty confident the entire environment at Jack Daniel’s is exactly what a dealership should strive for in catering to customers. If you're in the market for a Kia do yourself a favor and at least reach out to these guys, I can pretty much guarantee you'll be happy you did. More
My experience with Kia was 100% satisfactory. They were courteous and professional. thank you Luv and Barbara for a wonderful car shopping experience. Jack daniels is an 5 star auto dealer. courteous and professional. thank you Luv and Barbara for a wonderful car shopping experience. Jack daniels is an 5 star auto dealer. More
Family. They made us feel like family. I hate going for cars. I try to avoid it. Luv was amazing and made me feel welcome as soon as she said hello. I'm not easy to please but she made sure that I felt cars. I try to avoid it. Luv was amazing and made me feel welcome as soon as she said hello. I'm not easy to please but she made sure that I felt comfortable from the minute we walked in the door. Bill was amazing as well and also made sure we were comfortable. I will definitely be back again. They answered all of our questions and never got frustrated even though we took forever to make our decision. It's nice to know there are still good guys out there...Bill and LUv and Jack Daniels...one of the good guys. More
Although the employee I worked with was nice, my problem was with the front end personel that did the pricing decisions. The price they quoted was okay, but it was not honored when I told them I wanted to p was with the front end personel that did the pricing decisions. The price they quoted was okay, but it was not honored when I told them I wanted to pay cash. I was quoted a price for a Kia Soul, I had to compromise on color to get a lower price, and they did not honor the quoted price because I would not finance the car for one month. The difference in price was $401.00. The General Manager thought it was a fair deal, but when saving for some time for a new car, $401.00 to the consumer means alot more than $401.00 dollars to a large corporation. More
We had a great experience buying a car at Jack Daniels Kia. Charles Moltane was very helpful in our process. Being a first time buyer he made us feel comfortable and was able to answer all of our questi Kia. Charles Moltane was very helpful in our process. Being a first time buyer he made us feel comfortable and was able to answer all of our questions. We would strongly recommend him and the dealership to friends and family. More
WE MUST START THIS REVIEW STATING THAT AS A CONSUMER WE ALL KNOW HOW DIFFICULT AND PAINFUL CAR SHOPPING CAN BE! fIRST UNDERSTAND THAT OUR FIRST INVOLVEMENT WITH THIS DEALERSHIP CAME FROM THE INTERNET CHAT ALL KNOW HOW DIFFICULT AND PAINFUL CAR SHOPPING CAN BE! fIRST UNDERSTAND THAT OUR FIRST INVOLVEMENT WITH THIS DEALERSHIP CAME FROM THE INTERNET CHAT AND THAT WE HAD BEEN SEARCHING FOR A VEHICLE FOR A FEW WEEKS. WE HAD A DEAL WITH A KIA DEALERSHIP IN LAFAYETTE, NJ AND THEY BASICALLY LIED TO OUR FACE. ARMED WITH RESEACH AND A CALL TO KIA IN CALIFORNIA PROVED THAT WE WERE BUYING A CAR WITH DEALER MODIFICATIONS THAT VOIDED THE WARRANTY. THEY TRIED TO GET THE CAR WE WANTED AND IN THE END WE GOT OUR DEPOSIT AND RAN. I WOULD AVOID HACKETTSTOWN KIA IN NJ. TRIED TO BUY THE CAR FROM THEM AND THE MANAGER SAID THAT HIS SALES WERE SLOW AND HIS ATTITUDE EXPLAINED WHY......SAD! PERPLEXED WE CAME HOME AND MULLED THE NUMBERS OVER , I DECIDED THAT WE SHOULD BUY THE CAR FROM A DEALER IN DENVILLE, NJ AS IT SEEMED THAT EVERYONEWE SPOKE TO COULD NOT GET US WHERE WE WANTED TO BE AND TO BE FRANK WITH YOU A SALESMAN IN STROUDSBURG, PA HUNG UP ON MY WIFE? THIS IS WHY WE DID THE CHAT WITH JACK DANIELS KIA IN FAIRLAWN, NJ. WE KNEW THEY HAD THE SPORTAGE WE WANTED AND ON A WIM I SENT A CHAT. WELL WE WERE LITERALLY ON OUR WAY TO BUY A CAR WHEN WE GOT A CALL FROM JACK DANIELS KIA SALESMAN WILL IHMMAID WITH REGARD TO MY CHAT EMAIL EARLIER. HE BEGGED US TO GIVE HIM A CHANCE AND AFTER THE NONSENSE WE HAD BEEN THRU THE LAST THING I WAS NEEDING WAS MORE GAMES! WE MULLED IT OVER AND WENT WELL OVER A HOUR AWAY AND WHEN WE GOT THERE THE PLACE WAS CLOSED. WILL AND THE MANAGER WAITED OVER AN HOUR FOR US TO ARRIVE AND WHEN WE WENT THERE WE WERE TOTALLY SUPRISED THAT THE DEAL AS WE REQUESTED WAS WRITTEN AND DONE FOR US. AMAZED AND VERY SURPRISED WE SIGNED THE DEAL AND FRANKLY THEY EVEN DID MORE THAN WE EXPECTED. wE VE NO TIES WITH THE DEALERSHIP AND DID NOT EVEN TRUST THAT THEY WERE BEING LEGIT. WE ARRIVED TO GET THE CAR AND i WAS EVER MORE SUPRISED AT THIS PLACE. IT WAS MOBBED AND THEY HAD A DJ PLAYING MUSIC. WE DROVE AWAY WITH THE BEST EXPERIENCE, AND BEST DEAL WE COULD EVER IMAGINE. I AM NOT A REVIEW WRITER HOWEVER THIS GUY WILL WAS JUST TOP NOTCH AND EVEN SPENT TIME WITH US SETTING UP OUR CAR???? HE HAD OTHER CUSTIOMERS WAITING AND HAD TIME FOR US??? SO I MUST ADD AT THIS POINT THAT WE HAVE SPENT HOURS WITH REVIEWS FOR SO MANY THINGS IT IS IMPORTANT FOR US TO SAVE YOU SOME TIME AND GRIEF AND LEAD YOU ALL THE RIGHT WAY. i WILL BE BACK TO BUY ANOTHER SOON AND IT IS WORTH THE TRIP AS THIS DEALERSHIP WANTS US TO BE HAPPY. i WISH i COULD GIVE OUT OUR NUMBER AND SAY CALL ME....... xxxx,,,, CALL THEM AND YOU WILL SEE.... A&M More