Jack Daniels Kia

This is the second Kia I have purchased from Jack Daniels Kia - Luv Terry is an outstanding sales"person" very friendly, knowledgeable, fun to do business with. Everyone I dealt with; Bill Gonyea, General Kia - Luv Terry is an outstanding sales"person" very friendly, knowledgeable, fun to do business with. Everyone I dealt with; Bill Gonyea, General Mgr, Lem and Jay in Finance are just great. this dealership truly cares to work with its customers, not just make a deal. Within just a few hours of visiting the dealership, test driving, working up numbers, also had a trade involved (very fair trade numbers) I was driving off with my new 2013 Optima EX, and that was Saturday of Labor Day weekend. I am a no "bull" kind a person especially when it comes to purchasing a new car, once I decide on a car and I feel I am getting a fair deal and being treated properly then the deal is done, and that is what you will get if you go to Jack Daniels Kia. Make sure to ask for Luv Terry she is one of the best car salespeople I have dealt with, and I have dealt with a lot of them over the years. Also their service department is outstanding, I used them for any service needed on my Sorento (which wasn't much) even all my oils changes, prices are great and they know their KIA vehicles. More

Everything great the only thing I was not comfortable was when we close the deal . We agree with xxx monthly payment but the time I signed the papers when up. /:( when we close the deal . We agree with xxx monthly payment but the time I signed the papers when up. /:( More

My husband and I went to look for a car cause we have a new baby and didn't want to rely on an old car. I was worried cause my credit is not great, and have had many bad experiences with dealers in the pas new baby and didn't want to rely on an old car. I was worried cause my credit is not great, and have had many bad experiences with dealers in the past. So we went to look at the cars and Don Izone comes out to see us. My first thought was here comes the shark. Don proved me wrong he was very nice and made me feel very comfortable. first we ran my credit which don said don't worry we will get you something. so we found a car I liked took it for a test drive and I FELL IN LOVE WITH IT. With Don's help we were able to get a good deal on a 2011 Kia forte. I would recommend Jack daniels Kia to everyone I know and ask for Don Izone as he was the best dealer I have ever dealt with. I look forward to working with them in the future. More

Garret Schwind was a joy to work with.....very honest & energetic! Best ever purchase experience! Everyone we encountered was so kind and pleasant. Would definitely recommend! & energetic! Best ever purchase experience! Everyone we encountered was so kind and pleasant. Would definitely recommend! More

Matt and I went to in purchase our very first car together. After a long process of narrowing down our options, we chose the Kia Optima EX with a premium package. Why did we chose this car, you might together. After a long process of narrowing down our options, we chose the Kia Optima EX with a premium package. Why did we chose this car, you might ask.... Well its two fold. Point 1: The car absolutely amazing, the way it drives, the way it looks, all the standard features (that you have to pay extra for in every other car we looked at), and not to mention the AWESOME price. Point 2: The Jack Daniels Kia employees. Matt and I can not say enough amazing things about each and every staff member we met with. Day one (the test drive and pricing evaluation day) We walked in to be greeted but the most sweet and "un-salesman" like employee Sang Kim. Now to be clear being "un-salesman" is the biggest compliment a car salesman can get, in my opinion. Sang was genuinely interested in helping us, he honestly wanted to know what we were looking for in a car, and really allowed us to figure out our car options with our being pushy or aggressive. Almost as if Sang was car shopping with his daughter and son for their first car. Sang (or any of the employees we met) did not bash the other car companies we were looking at, in fact commended them on certain aspects, but always pointing out the best features in the Optima/Kia. Also, Sang never got annoyed at my million questions, and always answered them fully and adequately. After our test drive, which was amazing.... Matt and I met with Bill Gonyea. Bill, what a stand up guy. Bill and Matt hit it off, like they were old college buds. Bill is the GM over at Jack Daniels Kia, and it is clear why, he really has management skills, with his employees and customers. You can tell that everyone working there really enjoyed their job and enjoyed working with Bill. I was nervous Matt was gonna turn around and quit his job to come work for Bill since they became such buds! hehe. Bill sat down with us and went over our package and pricing options. He did every thing in his power to get us the biggest bang for our buck. He felt for us, he knew what it was like to buy your first car together, to be on a budget, to be starting out a your lives together. The empathy radiated off him. Now that Matt and I had all of our facts and figures it was time for us to go home and make a decision. Although, we didn't even make it all the way home by the time we decided. We were sold. We loved the car, we loved Sang, we loved Bill, and we loved the price! When you say love that many times in one sentence it is hard not to get over excited! Although it was after hours Bill gave us his cell number, and we didn't waste a minute. We called him and and placed the order! Two days later we went to pick up our new baby. Matt has given me this big warning how it was going to take forever, and to be prepared to sit and wait and wait... well guess what... Jack Daniels Kia proved him wrong! Sang and Lem (Lemuel), the finance manger, called us prior to coming in. They let us know everything we needed to have with us in order to make this a quick as possible. (Which it did) We gave Lem all of our paper work to get started on the processing, while Sang took us to the car and showed us how every detail worked (very thorough and again not event a little bit annoyed at my million and one questions) By the time Sang has walked us through the car details, we only had to wait ten minutes for Lem. The rest was a piece of cake! We sat down, Lem let us know everything we will be signing and what it entailed. He had pre-highlighted all the dotted lines for us. We were done in a matter of minutes! Sang took our picture in front of our new gem. We shook hands to thank Sang, Lem and Bill... and drove off with a smile from ear to ear. I could not have asked for a better experience for purchasing our first car... Jack Daniels Kia... Sang, Bill, Lem... THANK YOU!!!!!!!!!! Julie and Matt More

I went to purchase a 2013 Kia Soul. I met with Luv Terry and she was amazing! she has a great personality and made this buying experience fun and relaxing. I didn't have to deal with anyone feeding me BS. s and she was amazing! she has a great personality and made this buying experience fun and relaxing. I didn't have to deal with anyone feeding me BS. she was honest and real with me. and did everything she could to meet my needs. I would highly recommend Luv to every one I know. More

My overall experience was amazing. Luv made sure that I was satisfied with my final offer and car. I would highly recommend this dealership to anyone! They're AMAZING HERE !!!!! Thanks everyone and especia was satisfied with my final offer and car. I would highly recommend this dealership to anyone! They're AMAZING HERE !!!!! Thanks everyone and especially YOU LUV TERRY! THAKS FOR YOUR TIME, PATIENCE AND EFFORT YOU PUT IN TO SATISFY ME! I APPRECIATE IT. More

Luv Terry is terrific. I know that a lot of us dread the "car deal" but Luv will make it painless. You be honest with her and she is honest with you. It is also the other perks of the dealership that I li "car deal" but Luv will make it painless. You be honest with her and she is honest with you. It is also the other perks of the dealership that I like. There service dept. is exceptional and they also offer shuttle service. Everybody give Jack Daniels a shot. You will not be disappointed. Luv, way to go More

Charles was an excellent salesman to work with and made the painful process of buying a car a lot easier. Would recommend him to anyone looking to buy a car. the painful process of buying a car a lot easier. Would recommend him to anyone looking to buy a car. More