Jack Daniels Audi of Upper Saddle River

My experience at Jack Daniels Audi of Upper Saddle River was 1st class. All of the employees on the sales floor were friendly,knowledgeable and professional. I received accurate information without any pres was 1st class. All of the employees on the sales floor were friendly,knowledgeable and professional. I received accurate information without any pressure. My salesman,J.P. Stuart,along with his sales manager Curtis,worked hard to craft a deal that was both comfortable and competitive. As a former BMW owner I was pleasantly surprised. More

We actually didn't expect to buy our car when we went to Jack Daniels Audi of Upper Saddle River. We had planned to go there, test drive the car of our choice and then decide on which dealer to choose fo to Jack Daniels Audi of Upper Saddle River. We had planned to go there, test drive the car of our choice and then decide on which dealer to choose for our purchase. Boy were we surprised when a couple hours later we drove off in our new A6 leaving behind our previous one with about three months left on the lease. Why did we buy? The team we worked with including Greg Crilly, Curtis Aldershof, Rich Nicola and Michael Motasis just made our decision so easy. The price was great. All our questions about service and distance from our home were answered. They each were so positive and professional and left no questions unanswered. We realized that there was no longer a decision to be made and left with our beautiful new Audi. More

I was referred to Maria Gomez by a good friend of mine. Maria was very attentive and patient and helped me find the right Audi for my needs. Once we selected the car it was effortless to obtain a good pric Maria was very attentive and patient and helped me find the right Audi for my needs. Once we selected the car it was effortless to obtain a good price, sign the documents and take delivery. Thanks Maria for all of your hard work in making this a seamless process. I will look to see you again when my lease is up! More

Over the past 28 years, I have bought more than 14 cars from Jack Daniels. My salesman during that period has been Neils Jensen. He has a thorough understanding of Audi's products offering, works tirelessl from Jack Daniels. My salesman during that period has been Neils Jensen. He has a thorough understanding of Audi's products offering, works tirelessly to ensure my needs are met and goes the extra mile to keep the relationship strong. The sales and the service are both superb. I have recommended Neils and Jack Jack Daniels to friends and family and would buy from no one else. More

Been in here a few times and shady is the first word that comes to mind. Unscrupulous business practices and rude brand specialists. I had to go to Paramus instead. Stay away from here! comes to mind. Unscrupulous business practices and rude brand specialists. I had to go to Paramus instead. Stay away from here! More

As first time buyers of an Audi, we choose Jack Daniels by the great inventory and prices of CPO Q5's. Although the first car we saw on the website turned out to be sold, Charlie Roller informed us of a Q5 by the great inventory and prices of CPO Q5's. Although the first car we saw on the website turned out to be sold, Charlie Roller informed us of a Q5 that was there but not on the web. We went to test drive the Q5 but Charlie was busy with a customer and introduced us to Luis Valencia. Luis was very knowlegable with the car and we got a great deal. We also received a fair price for our trade-in. Mike Motasis in the finance department got us a great rate shopping all the banks. I can't imagine the service department will be any different than the sales department. I would recommend this dealership with no hesitation. More

Dealing with Steven was the best experience of any dealer I have ever dealt with. Professional, not pushy and answered all my questions, no pressure to buy, he let the vehicle's quality and ride do the talki I have ever dealt with. Professional, not pushy and answered all my questions, no pressure to buy, he let the vehicle's quality and ride do the talking. I can't say enough about Steve and the Jack Daniels Team. More

As a repeating customer all of my expectation was met without any disappointment. It was a pleasure dealing with Charlie Roller from the selection of the car, and to the delivery. without any disappointment. It was a pleasure dealing with Charlie Roller from the selection of the car, and to the delivery. More

On Saturday, December 15, I entered Jack Daniels Audi in On Saturday, December 15, I entered Jack Daniels Audi in search of a used Audi Q7. I met with salesman Luis Valencia and he immediately made me f On Saturday, December 15, I entered Jack Daniels Audi in search of a used Audi Q7. I met with salesman Luis Valencia and he immediately made me feel very comfortable and gave me the sense that he wanted to earn my business. Luis did an excellent job of answering all my questions, and if there was something he wasn't sure about, he didn't give me some lame answer, instead he met with his colleagues to be sure the answer he was giving me was honest and accurate. Throughout the process of purchasing a Certified Preowned Q7 it became obvious that Luis wanted me to be a lifetime customer. Jack Daniels Audi should be very proud to have a Professional Salesman like Luis on their floor. He does a wonderful job of representing your dealership and brand. I will be back and ask for Luis for future purchases. To those who read this review and are looking for an Audi, I highly suggest you make the trip to Jack Daniels Audi, in Upper Saddle River. Don't forget to ask for Luis! Robert Porter Ticonderoga, NY More

I ' was ' a long time customer of JD Audi. Purchasing almost double digit cars from them in less then 8 years. They unfortunately don't believe in customer retention. They don't discount because car almost double digit cars from them in less then 8 years. They unfortunately don't believe in customer retention. They don't discount because car is newly released, please !! Even had it brought to senior management attention, and the attitude is win some lose some. Other Audi dealers were more receptive, and willing to work on a deal without blinking and I never purchased from them. Unfortunate they didn't want to keep a customer, so they lost my business. 2 new cars in 3 weeks purchased from one of their competitors. More