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JTL Auto Sales Inc

Selden, NY

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rated
381 Reviews

504 Middle Country Rd

Selden, NY

11784

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Showing 381 reviews

May 03, 2018

Second purchase is a charm!!! We have now bought two vehicules at JTL auto sales, and Mike has yet again impressed me with his knowledge and service. The staff is very friendly and More

by Bjoaroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Michael DeGennaro
May 03, 2018 -

JTL Auto Sales Inc responded

We couldn’t be happier that Mike provided you with a great car buying experience for both car buying experiences! He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

May 01, 2018

Wonderful experience I had a great experience when buying my new car. The staff was very friendly, helpful, knowledgeable, the make you feel like family. I would definitel More

by Gg1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBono, Edwin Carchi
May 03, 2018 -

JTL Auto Sales Inc responded

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

April 20, 2018

UNBELIEVABLY EASY TRANSACTION When I started out looking I had no idea Id be driving such a nice car. They made my experience so easy. I told them what I was looking for and they l More

by Larry Smakal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBono, Michael DeGennaro
Apr 20, 2018 -

JTL Auto Sales Inc responded

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

April 19, 2018

Excellent dealership Have used them 2 times already and would use them a third. All the employees there are wonderful, super helpful, honest and polite. I highly recommend More

by Stallone123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBono, A.J. Gazzani, Carmine Campanello, Michael DeGennaro
Apr 20, 2018 -

JTL Auto Sales Inc responded

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

April 16, 2018

JTL SELL'S UNSAFE VEHICLE WITH INSPECTION STICKERS I bought a 2000 3500 dodge ram 5.9 heater chore leaked & alternator quit on the way home witch was a 5 hr drive the fuel system leaks Fuel relay in More

by mel the automotive machinest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric DeBono, Michael DeGennaro
May 21, 2018 -

JTL Auto Sales Inc responded

We are sorry that you are experiencing mechanically difficulties with your vehicle. The problems you are experiencing are unforeseeable issues that unfortunately can happen to vehicles that are 18 years old with an odometer over 299,000 miles, such as your 2000 Dodge Ram 3500. However, the vehicle was not deemed unsafe and was inspected through an independent inspection station and passed the New York State Inspection. Despite the fact that New York State Lemon Law does not apply to vehicles with over 100,000 miles on them we still provide our customers with a warranty. Normal procedure for the warranty we provide is to have the customer come back to our licensed repair facility so that we may diagnose and repair the vehicle. However, since you do live roughly 5 hours away, when you first informed us of having mechanical difficulties, we extended a courtesy and gave you the option to bring your vehicle to a licensed repair facility closer to you so that you did not have to make the drive back to us. The licensed repair facility that you chose looked over the entire vehicle and sent us the diagnostic and estimate on everything that needed to be repaired. The estimate that was received stated that your vehicle needed to have the heater core and alternator replaced. Despite the fact that the heater core was not covered underneath the warranty we provided, we agreed to pay for the repair. It was agreed that we were no longer responsible for the vehicle or any repairs that were done since the vehicle was brought to and “fixed” by another repair facility. Approximately one month later you contacted us stating that you were experiencing other mechanical problems. Since another facility already worked on the vehicle and we had previously agreed on a final settlement, we informed you that any further service to your vehicle was to be done at our repair facility. To date you have not made an appointment with our service department. Please call our service department at (631) 880-6643 to schedule an appointment so that we may further address your concerns. Thank you.

April 13, 2018

Car number 2 My family just got our second car from JTL in had an awesome experience! Eric Mike and John are super helpful through the whole process. I'd recomme More

by BCWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBono, John Jones, Michael DeGennaro
Apr 20, 2018 -

JTL Auto Sales Inc responded

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

April 12, 2018

Good kind i Would recommend jtl to all my friends easy to deal with answers all questions with out a problem willing to work with the buyer More

by Dave44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Campanello, John Jones
Apr 20, 2018 -

JTL Auto Sales Inc responded

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

April 10, 2018

Pleasant experience Purchasing my 2003 Chevy Impala was a pleasant experience. Richard was a wonderful salesman. I can't believe how nice everyone was. I would highly More

by Daiseysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBono, Richard Lasala
Apr 10, 2018 -

JTL Auto Sales Inc responded

We couldn’t be happier that Richard provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

April 04, 2018

completely wonderful!!! Looking for a vehicle for my daughter. Was recommended by a family friend. AJ the sales person was honest, professional and made us feel so comfortabl More

by Laura z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Gazzani
Apr 06, 2018 -

JTL Auto Sales Inc responded

Thank you so much for sharing your experience with JTL Auto Sales. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “ten stars”! Glad to hear you love your newly purchased used vehicle and the team will be thrilled to hear your feedback!

March 26, 2018

Best dealership ever Was able to purchase my dream car without being taken advantage off. Staff was awesome very friends the best customer service experience love them. #g More

by Tieara Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Edwards, John Jones
Mar 29, 2018 -

JTL Auto Sales Inc responded

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

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