JM Chevrolet Cadillac
Lufkin, TX
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220 Reviews of JM Chevrolet Cadillac
New car Ray was very outgoing, courteous and made sure I was satisfied with my choice of vehicle. Nathaniel very polite, courteous and made sure I walked aw Ray was very outgoing, courteous and made sure I was satisfied with my choice of vehicle. Nathaniel very polite, courteous and made sure I walked away happy. More
Very nice service guys They are big help fixed my problem vey nice to work with had jokes to make u laugh. And looked up a few things for me on my next visit. They are big help fixed my problem vey nice to work with had jokes to make u laugh. And looked up a few things for me on my next visit. More
Very friendly staff, made us feel we were important This is the second car we have bought here, Aaron is very friendly and knowledgeable about his job, made us feel important and listened to what we wer This is the second car we have bought here, Aaron is very friendly and knowledgeable about his job, made us feel important and listened to what we were looking for! More
Great service Jeff kept me up to date with info on service. Great job. He also advised me on service I would be needing to keep vehicle in great shape. Very much ap Jeff kept me up to date with info on service. Great job. He also advised me on service I would be needing to keep vehicle in great shape. Very much appreciated. Thanks for great job. More
A Rare Delight I was so pleasantly surprised by my experience. The salesman listened to our wants and was very pleasant to deal with. There was no high pressure sale I was so pleasantly surprised by my experience. The salesman listened to our wants and was very pleasant to deal with. There was no high pressure sales tactics. Everything was handled with professionalism, yet light-hearted banter and an easy effort to make our experience comfortable. I was completely in shock when we walked out with a new car in under 3 hrs. I would totally recommend this dealership time and again. Thanks Todd Green. More
Excelente servicio!!!! Excelente trato del buen amigo Jorge Riojas y Ruben Steves. Es la segunda vez que llevo mi camioneta y las 2 veces me han tratado muy bien y han expli Excelente trato del buen amigo Jorge Riojas y Ruben Steves. Es la segunda vez que llevo mi camioneta y las 2 veces me han tratado muy bien y han explicado todo lo que se le va a hacer a mi vehículo. Excelente servicio!!! :) More
Service center JM Chevrolet service center has always been wonderful. You can make on line service appointments or call directly. Always multiple times and days to c JM Chevrolet service center has always been wonderful. You can make on line service appointments or call directly. Always multiple times and days to choose from. Jesse is great to deal with, knowledgeable, courteous, and customer service oriented! Thanks for the experience! More
Customer service is exceptional Jorge has always been my go to guy for servicing my car. He is friendly, kind, easy to do business with and overall a great guy. I was informed about Jorge has always been my go to guy for servicing my car. He is friendly, kind, easy to do business with and overall a great guy. I was informed about everything that was being done, personally shown what needed to be replaced and not pressured into anything. He even threw in a coupon for me to use. I will always take my car to be serviced here. More
It was great Service department was nice and fast and very helpful Jorge was the best he was very helpful . I will always bring my truck the only thing I wanted a Service department was nice and fast and very helpful Jorge was the best he was very helpful . I will always bring my truck the only thing I wanted a hat.😭 More
Comfortable - like going to a friend's house to have my oil This is my third vehicle from this dealer and next year I'll get another one. Great customer service - from the moment I pulled up to the Service e This is my third vehicle from this dealer and next year I'll get another one. Great customer service - from the moment I pulled up to the Service entrance -- it feels like I'm at a friend's house -- a smile and a wave good morning from Jorge. I get out and walk to the counter - Ruben is already pulling up my information in the system. Less than a minute and I'm handing the key to Jorge. Three minutes later I'm in the waiting area enjoying coffee. Less than 20 minutes I'm standing in front of Dianna -- signing a warranty document. I turn to look out the window and I'm just in time to watch my truck exit the carwash. As I'm leaving the parking lot - I have the good fortune of running in to Shane. A hearty handshake, a wonderful update on his daughter and a quick fib from me about catching big fish at Lake Nacogdoches and I'm off to enjoy my day. Today - i didn't have a need for Courtesy Transportation but when I do -- it's always my pleasure to talk with Rafael. As I mentioned -- it feels like dropping in at a friend's house and asking them to -- take a look at my truck. Outstanding customer service/support. stacy More