JM Chevrolet Cadillac
Lufkin, TX
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220 Reviews of JM Chevrolet Cadillac
Super quick and painless Made the appt online, showed up 15 mins early, got me straight in and out in 30 mins! Thanks for taking great care of my car! Made the appt online, showed up 15 mins early, got me straight in and out in 30 mins! Thanks for taking great care of my car! More
Great experience My experience at JM Chevrolet was great Shane and Alex went above and beyond to make sure I was happy I will recommend them to anyone buying a vehicle My experience at JM Chevrolet was great Shane and Alex went above and beyond to make sure I was happy I will recommend them to anyone buying a vehicle More
Engine Light? I have had multiple issues with this vehicle, and we cannot ever seem to get to the problem. A/C issues have never been fully solved, transmission rep I have had multiple issues with this vehicle, and we cannot ever seem to get to the problem. A/C issues have never been fully solved, transmission replaced twice $5000, because the first one went out soon after installed, engine light has been coming on for a couple of years now with a catalyst exhaust code, recommended to let ride, now valve gaskets have been replaced and a tune up was done, $1450 seems high, drive away and the engine light comes on again? I have now been told we should probably get the catalytic converter replaced, another $1000? This car has cost me a lot of money and I feel not worth ever getting another. Jeff has been great and has tried to work with me through it all, so I do like working with him for a positive note.... More
Would not deal with anyone else. Never had a problem with JM with my past 4 vehicles. Great team to work with. Always a pleasure to see these guys. I will definitely be back with them Never had a problem with JM with my past 4 vehicles. Great team to work with. Always a pleasure to see these guys. I will definitely be back with them.. More
I had an actuator that went out in my automatic door lock. The actuator went out on the passenger door lock on my 2015 Chevy Silverado. The bumper to bumper warranty expired last summer. Since the vehicle on The actuator went out on the passenger door lock on my 2015 Chevy Silverado. The bumper to bumper warranty expired last summer. Since the vehicle only has 23 k miles on it, Jeff in the service dept. discussed the work to be done with management. I was happy to hear management gave me a discount on the service work! I was in and out in less than an hour and was very pleased with the top notch service provided. Jeff Barnes is an excellent employee with superb communication skills and courtesy! More
I love my Ride!!!!! I am very happy about my new ride! The customer service was excellent!! Mr. Murray and Mr. Baxter did an excellent job processing my application. The I am very happy about my new ride! The customer service was excellent!! Mr. Murray and Mr. Baxter did an excellent job processing my application. The process was super quick and easy! More
Happy customers Everyone is always friendly and helpful. They try to work with you to make sure you are getting the vehicle you want. We have bought our last three v Everyone is always friendly and helpful. They try to work with you to make sure you are getting the vehicle you want. We have bought our last three vehicles here and been treated well each time We have been very happy and satisfied with each purchase. More
Great Service I dropped my car for warranty work, an oil change and needed for them to check my Apple Car Play connection. The oil change went well and when they ch I dropped my car for warranty work, an oil change and needed for them to check my Apple Car Play connection. The oil change went well and when they checked my Apple Car Play they didn’t find any trouble with it. More
JJ takes care of me Simple buying experience that make it easy to do business. I'm very busy and don't have a lot of time to move slow Simple buying experience that make it easy to do business. I'm very busy and don't have a lot of time to move slow More
Quick and easy buying process Great service. Friendly staff. I knew what I wanted and they made the buying process quick and easy. Would definitely recommend this dealership if you Great service. Friendly staff. I knew what I wanted and they made the buying process quick and easy. Would definitely recommend this dealership if you are in the market for a new car. More