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JM Chevrolet Cadillac

Lufkin, TX

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rated
220 Reviews

1710 S 1st St

Lufkin, TX

75904

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220 Reviews of JM Chevrolet Cadillac

January 18, 2024

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need More

by minytie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
December 02, 2023

Service Dept. did unsatisfactory work. Power steering was working when I brought my Impala in. Did not work when I left with it. More

by minytie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
February 03, 2021

2021 Escalade. Charged 3400 over advertised msrp. Bad motor before 1st payment made. Dealership told me to contact Cadillac rep joe west. Joe told me not to contact him again. More

by Larryculp9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe west
December 19, 2019

Friendly and helpful Got in and out fast with good information Price could be a little lower would make me wanna come back more often. Offer better coupon deals More

by jimmyelmer1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No
Dec 23, 2019 -

JM Chevrolet Cadillac responded

Thank you for the 4Star review. We greatly appreciate your feedback and will definitely adjust our coupon deals accordingly! We look forward to serving you again in the future and we appreciate your business. Thank you, JJ Weibe, Owner JM Chevrolet Cadillac

December 14, 2019

Excellent service Have used Jm chrelilet many times. Jorge is especially professional, knowledgeable and courteous. His team are awsome. Will this team again in the f More

by bharvey923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Riojos
Dec 23, 2019 -

JM Chevrolet Cadillac responded

Thank you so much for the 5Star review! We appreciate your business! Thank you, JJ Weibe, Owner JM Chevrolet Cadillac

December 12, 2019

Happy customer once again! Alex R. has always been so professional and very friendly. He's our go to person all the time, as this is not our first purchase here. Excellent servi More

by lydia.luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Dec 23, 2019 -

JM Chevrolet Cadillac responded

Thank you for the kind words. Alex is a highly valued employee and a great guy! We appreciate your business! Thank you, JJ Weibe, Owner JM Chevrolet Cadillac

December 11, 2019

Very helpful Aaron went above and beyond to make sure I got what I was looking for. His patience with my situation was unbelievable. Thanks so much for all of your More

by JASON.KEELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wiley
December 07, 2019

Phenomenal They went above and beyond to help me find what i wanted and needed. Aaron was really friendly and patient. I highly recommend JM Chevrolet More

by Los
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wiley
December 06, 2019

awesome all the way!! The people at JM Cadillac treated me like royalty, as they always have in the past. I couldn’t ask for any better people with whom to deal. More

by BEVHARTENBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wiley
December 03, 2019

Great Service, Ruben was friendly professional, courteous, friendly, and polite service from Ruben. No hassle, did what they said they would do. Highly recommend JM Chevy if your loo More

by MILLS_REN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben, Jeff, Darin Perkins
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