JK Subaru

I truly believe JK Subaru is in the business of revolving doors get paid by the factory time and time again stay away doors get paid by the factory time and time again stay away More

Terrible service. I had an appointment at 8:30 am. I also asked them to check my blue tooth because when I am driving on the interstate people tell me they can hear a noise that sounds like air blowing into asked them to check my blue tooth because when I am driving on the interstate people tell me they can hear a noise that sounds like air blowing into the mic. This only happens when I am driving fast. They took 2 hours to do an oil change and tell me nothing was wrong. They told me they test drove my car. When I went to leave, I checked the mileage and they had put less than one mile one my car so I highly doubt they drove it to test the Bluetooth speaker on the interstate. More

Best dealer I have ever dealt with during 65 years I have always been pleased with JK Subaru in Nederland, TX during the two years that I have leased a Subaru Forester from them. A high recommendation I have always been pleased with JK Subaru in Nederland, TX during the two years that I have leased a Subaru Forester from them. A high recommendation! More

Great dealership that takes are of customer Purchased our 2nd outback 2020 model, and their price was very competitive. Service department has always been good. We will certainly return for futu Purchased our 2nd outback 2020 model, and their price was very competitive. Service department has always been good. We will certainly return for future business. More

Great purchase AND service department experience! Blake went over and above making sure I understood the features and benefits of the Outback and made the buying process easy. Great sales experience, Blake went over and above making sure I understood the features and benefits of the Outback and made the buying process easy. Great sales experience, and what has really impressed me further is the service department! Wow! Super easy to set and keep up with appointments with the ap and they touch base after to see how they did. The service is appropriately fast and my car is cleaned when I get it back! I feel like I'm using a very high end dealership every time I walk in JK Subaru! More

First oil change Staff professional and friendly. I had a few questions and were answered to my satisfaction. The wait wasn’t long and there was coffee. Wish there wa Staff professional and friendly. I had a few questions and were answered to my satisfaction. The wait wasn’t long and there was coffee. Wish there was water but the coffee was fresh. More

Very bad experience Extremely unhappy with this business. Subaru of America is not affiliated with JK SUBARU. They are independently owned. Although I absolutely LO Extremely unhappy with this business. Subaru of America is not affiliated with JK SUBARU. They are independently owned. Although I absolutely LOVE Subaru, I do not, however like this business. They do not care about their customers and they do not know how to care for your vehicle while it is being serviced. If they damage another part of your car, while it's in their possession, they still make you financially responsible for the damages. They are also in no hurry to repair your vehicle. The owner will back up his employees if they make a mistake (intentionally or unintentionally) which is great for them but a bad business tactic which brings me back to JK SUBARU does not care about their customers. They just lost a customer who owns 2 Subaru's and plans on buying more. We will be doing our business in Houston from now on. More

Quick, quality service, great waiting area Always prepared for my visit - on-line scheduling makes it easy to make/ change appointments. Well-appointed waiting area - snacks, coffee and cold wa Always prepared for my visit - on-line scheduling makes it easy to make/ change appointments. Well-appointed waiting area - snacks, coffee and cold water available. Service associate updates customer on progress. Perform an overall vehicle check, wash and vacuum car. In three visits (two oil change/ tire rotations, one warranty issue) they have always finished earlier than they estimated. More