
JK Subaru
Nederland, TX
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We are disappointed in the service we have received since purchasing our Forrester. When we went to pick up our vehicle we were not offered to have anyone go over the features of the car. We were told that purchasing our Forrester. When we went to pick up our vehicle we were not offered to have anyone go over the features of the car. We were told that our license plates would come in 2-3 days. It has been 5 weeks! We went back to the dealership to order the side strips for our car on February 25. After 2 1/2 weeks and we had not heard anything so Jerry called the phone number on the receipt and the person could not find any record of the order. So after talking to her for about 10 minutes it was realized that the phone number on the receipt was JK Chevrolet. So he called Jk Subaru and was told that there was no name on the receipt so they didn't know who to call! We had very good service when we bought our first Subaru but this time is a very different story. Hopefully, things will get better from here on out. We hope this review is not ignored. 409-7271138 or 409-201-4642 More
I've never experienced the level of after-sale customer care that I have received from JK Subaru. Reminders when maintenance is due, followup care after visits, offers for additional service and my favorit care that I have received from JK Subaru. Reminders when maintenance is due, followup care after visits, offers for additional service and my favorite, offers to go over all the features of my new car. The team at JK Subaru is friendly and customer service oriented. I love them all! More
JK Employees were extremely helpful, courteous and professional, and knowledgeable. I would recommend others to visit with JK Subaru professional, and knowledgeable. I would recommend others to visit with JK Subaru More
Great experience. Purchase new vehicle at Subaru at JK dealership. Very happy with transaction 😊. Personnel very professional, trustworthy and helpful. Purchase new vehicle at Subaru at JK dealership. Very happy with transaction 😊. Personnel very professional, trustworthy and helpful. More