JK Chevrolet

Great service with great deals I came in to see about trading in my vehicle. I had a great, easy experience with John Wood, who by the way is VERY good looking. Fantastic customer I came in to see about trading in my vehicle. I had a great, easy experience with John Wood, who by the way is VERY good looking. Fantastic customer service that will definitely keep me coming back to JK. More

Love JK John Wood was the absolute best salesman I have done business with. Very informative. He is there to work FOR YOU! And try his best for exactly what John Wood was the absolute best salesman I have done business with. Very informative. He is there to work FOR YOU! And try his best for exactly what you want!!!! More

No shenanigans here The Service was top notch and I felt like I was treated like a king. Even in a power outage it felt like the whole team was hustling to accomplish the The Service was top notch and I felt like I was treated like a king. Even in a power outage it felt like the whole team was hustling to accomplish their goal of excellent service. This being my third vehicle purchased from this company I just knew I was in good hands. Anytime I had any sort of issue with my previous vehicles be it oil change or tire rotation I was always greeted with a smile and awesome service. 10 out of 10 I will be back again! You guys rock like 80's metal! More

Just WOW My experience at JK Chevrolet was absolutely incredible. John Wood was super friendly and knew exactly what he was talking about. He answered every qu My experience at JK Chevrolet was absolutely incredible. John Wood was super friendly and knew exactly what he was talking about. He answered every question I had with great knowledge and confidence. I'll always recommend him to every single person I know. More

Went the extra mile I was traveling to San Antonio in a 2010 HHR when the front end started vibrating badly. Stopped at JK and spoke to the service rep. He didn't think t I was traveling to San Antonio in a 2010 HHR when the front end started vibrating badly. Stopped at JK and spoke to the service rep. He didn't think that at 3pm he could do much as the mechanics were getting ready to clean up and go home as it was about 4pm. He had the mechanic look to see if the car was safe to drive. The rotors in front were rusting, losing chunks of metal causing the car to vibrate. The mechanic agreed to stay late and fix the problem. When they found out the parts were not in stock, they drove me to an auto parts store and I bought the pads and rotors. They installed them and I was able to get to my destination that night. That's why I felt they went the extra mile to fix my car and I am grateful. More

lemon deal for good customers We were given a supposed new vehicle that actually has damages that appear to be from junk yard or auction.and bad business with general mgr.and other We were given a supposed new vehicle that actually has damages that appear to be from junk yard or auction.and bad business with general mgr.and other associates!!seeking assistance!! More

No truth Dodge Truck Ram 1500 - Originally, I was told this truck was being sold for $33k, then offered $27k walk out. I told them I wanted to talk to my CU Dodge Truck Ram 1500 - Originally, I was told this truck was being sold for $33k, then offered $27k walk out. I told them I wanted to talk to my CU about it the following day, to see what she would advise. This is after a huge production from your sales manager, that I was getting such a good deal. So they offered to let me drive the truck home and to work the next day, after I signed some paperwork to release it. As we are signing, they told me that I needed to go across the street to sign the remainder of paperwork to release the truck. I asked what kind of paperwork, and they said the TTL paperwork. I said, no, absolutely not. It was then I realized they were having me sign buyer paperwork for the sale. This is not ethical and I don't believe right in any sense of the word. Then they stated ok, let me put dealer tags on it so you can just take it and return it tomorrow. There wasn't anymore paperwork that needed to be signed, all of the sudden. The next day after I was able to do research on this truck with the VIN, the truck was listed on their website as $25k! Again, this is after a huge production from your sales manager, that I was getting such a good deal. It was then that I realized I was not getting a "good" deal, from not good people. I felt rooked, and taken advantage of. I dropped the truck off that day as soon as I got off of work. No deal. Done. Then they call the next day and offer to help me, but in the end none of the numbers are a good deal for this truck. The most this truck has to offer is the paint and the rims. It is a base standard truck, yet you sent up specs to my CU that it had things that it does not. If this truck had the packages, automation, and navigation as your paperwork stated, then I would have been getting a good deal. But he lied intentionally to my CU and me, to make it look like I was getting a good deal. My CU cannot and will not finance a truck with the incorrect specs, nor will I pay for something I don't have. I know you can understand that. All of the hassle and lies for a base standard truck. We all know I will be able to find a truck, with many amenities, for the price we are negotiating. More

Empty promises. I went in there to get a recall on my car taken care of. I had it initially scheduled online through the OnStar service in 4 days. 2 days before I nee I went in there to get a recall on my car taken care of. I had it initially scheduled online through the OnStar service in 4 days. 2 days before I need to take it in, they call and say they're booked so I schedule it for next week on a Wednesday. I go in on a Wednesday at 10AM, and the guy at the desk says that he doesn't have the part in stock and doesn't know if my car will need it. He told me that to look at my car it will be 20 minutes but will be about an hour before they can get to it. I thought that was resonable. Well, 12 runs around and no call, so I call them but with no answer so I leave a voicemail. I wait till 1:30 and call again to no avail and leave another voicemail. 2:30 rolled around and I called again, well you guessed it, no answer. By that point I just went to the dealer and picked up my car. Amazing how something so simple can become such a complication. I will never again go here nor will I recommend it. I'm now going to drive the extra 30 minutes to another dealer just so I won't have to go back here. More

this rating is entirely about the JK Chevrolet body shop. I have had nothing but good experiences with the car sales and service center so I expected good service from the body shop. The day I dropped my car I have had nothing but good experiences with the car sales and service center so I expected good service from the body shop. The day I dropped my car off the manager said if they got the job and the full amount the estimate was written for they would knock $250 off of my $500 deductible for me. The original estimate was just over 6k and was estimated at 16 days. They had my car for 38 days and when I went to pick it up finally it was missing a wheel cover which was covered under the estimate Classic Chevrolet wrote. They also asked for $300 and said they lowered my deductible because they couldn't find the after market wheel cover. Since the verbal agreement to get the job was that I only pay $250 this was somewhat upsetting and I got a I don't give a crap attitude from the body shop manager thru a second person. If this is how they do business at the body shop now I am hesitant about returning to the car sales and/or mechanic shops of JK More

Leased a 2012 Volt there and was satisfied with the price. Luckly the Ally Bank Representative was on hand to make sure the deal went well. The only thing I can complain about is how long the transact price. Luckly the Ally Bank Representative was on hand to make sure the deal went well. The only thing I can complain about is how long the transaction took because it was one of their first Volts to lease. Still happy and LOVE MY VOLT! Will be sending more folks to see them! More