JH Barkau & Sons Inc
Freeport, IL
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220 Reviews of JH Barkau & Sons Inc
Seeking a good used vehicle to serve as our 2nd vehicle & a "Daily Driver" & although we initially liked the salesman who was helping us it was painfully apparent that he: A. Felt as if we hadn't done our " a "Daily Driver" & although we initially liked the salesman who was helping us it was painfully apparent that he: A. Felt as if we hadn't done our "homework" before walking onto the Freeport lot. B. Made 3 COMPLETELY disingenuous statements. We're still looking to buy a vehicle but will go somewhere where our intelligence won't be insulted. More
This place was a joke. My wife and I went to look at a Trailblazer that they had on the lot. Vehicle was missing a door trim piece, the front grille clips were completely broken off, and there were a few Trailblazer that they had on the lot. Vehicle was missing a door trim piece, the front grille clips were completely broken off, and there were a few codes. When we inquired about this, we were told "well we already went to the junkyard and bought some of the wrong pieces so you're out of luck." Seriously. But that was OK, we know that at the price point we are looking at, it wasn't going to be perfect. Went into the office to talk numbers as we were willing still purchase. Told them about the trade in and the salesman went to talk to the finance manager. Comes back and says "my finance manager suggests you try and sell your trade to your neighbor instead." Seriously. Just an all around NEGATIVE experience with a finance manager that clearly needs an attitude adjustment. More
Our 16 year old daughter bought a vehicle from them and it turned out to be junk. Its a very unsafe vehicle. I would think Barkau's would care about the safety of a child. it turned out to be junk. Its a very unsafe vehicle. I would think Barkau's would care about the safety of a child. More
Treated like family We were allowed to take our time and be very choosy. It's a big decision, a big purchase. This is not the first time we have done business with Pa We were allowed to take our time and be very choosy. It's a big decision, a big purchase. This is not the first time we have done business with Pat Gillespie and Barkau's. They will always have our business because they go above and beyond what other dealers do, even after the sale has been made! You won't go wrong giving them your business!! More
It was great! My experience with the people at Barkau was great. I had to find a vehicle quick because my Caliber just didn't want to move -- and Pat made it happe My experience with the people at Barkau was great. I had to find a vehicle quick because my Caliber just didn't want to move -- and Pat made it happen. I brought home my vehicle yesterday -- in crappy weather, no less, and I love it Thanks, Pat, for taking care of us. And I will recommend Pat and the Barkau dealership to anyone I know looking for a vehicle. More
Laid back and honest We were looking for a truck with very particular features at just the right price when we ran across one online at J.H. Barkau & Sons. It was a 2 1/2 We were looking for a truck with very particular features at just the right price when we ran across one online at J.H. Barkau & Sons. It was a 2 1/2 hour drive from where we live, which initially left us wondering about what we could expect for our experience. I'm glad we went because the trip was very much worth it! Pat Gillespie was very personable and genuine throughout the entire process. The values for both vehicles were spot on and required absolutely no negotiation which was really refreshing as that hasn't always been our experience with past dealers. Pat answered any questions we had, was never pushy about the sale, and gave us plenty of time and room to make a decision. Other dealerships could learn from Pat. Outstanding experience from start to finish. I would certainly recommend working with Pat and J.H. Barkau & Sons to anyone. More
Great Experience We have bought from Pat in the past and as soon as we started looking for a "new" car for our daughter we went right to Pat Gillespie, he took the tim We have bought from Pat in the past and as soon as we started looking for a "new" car for our daughter we went right to Pat Gillespie, he took the time to find out what we really wanted and worked with us and our crazy schedules. He went out of his way to get us what we needed and even told us about a factory recall on one of our previous vehicles and got us right in to get it fixed! More
Talked about problem everything is ok. Have the problem solved. So if there is a problem talked it out they will try and fix it for you. everything is ok. Have the problem solved. So if there is a problem talked it out they will try and fix it for you. More
exceptional service and very accomodating Spectacular place to do business with.. Friendly and very knowledgeable sales persons. Great vehicles to choose from.. Quick service. Very patient. Spectacular place to do business with.. Friendly and very knowledgeable sales persons. Great vehicles to choose from.. Quick service. Very patient. Very accommodating. thank you for all your help in finding our perfect vehicle in a timely fashion. Our truck had caught fire in the driveway so we needed a vehicle fast and you were able to help us out. More