JD Byrider of Kernersville

This place is AWESOME!!! My history first: Bad credit due to bankruptcy, due to divorce, then helped with parent's medical bills, & by that time I was just so frustrated with My history first: Bad credit due to bankruptcy, due to divorce, then helped with parent's medical bills, & by that time I was just so frustrated with credit that I did not even try to repair it, I just started paying cash for everything. Well eventually I needed a car & that was the one thing I could not pay for in cash. So, as you can imagine, getting a car loan was next to impossible due to my credit & IF I could get financed, I couldn't come up with the down payment. A friend told me he had gotten his car at JD Byrider & while he hadn't had it long, he was very satisfied with them. I went to talk to them & I will have to say, buying from them is definitely not like buying from a regular dealership & I am not fond of change so I was a little frustrated with their system. But I reminded myself that they had their system & I was not really in a position to argue seeing as how my credit was NOT good! The buying process was painless...they worked with me on my down payment, they made sure that, even though it was going to be a little tight, I could afford the payment range they had me in...they even stayed after hours to get me on the road. Their vehicles come with a 3yr/36,000mi warranty (find that at another used car lot...) so while you can probably get a vehicle a little bit cheaper elsewhere, they don't leave you hanging if something happens. I have had to take my car in a couple of times for minor repair & I paid my $25 deductible & they handled the rest! They are always courteous, kind, and they go out of their way to be helpful. They basically "own" their own finance company (although it is a separate company) so they are better able to work with you when "life happens". They really want to keep you in your OPERATING vehicle; even if that means they have to help you in some way when it needs repairs. I have never seen/hear of/worked with a company that, while I know they are making a profit & they are making money...that is why they are in business, they still care about their customers & that is evident in how they really work with you & how they never talk down to you because you happen to be in a bad place credit-wise. I definitely recommend buying from this company! They have definitely earned my business for now & in the future...even if I have good credit, I will buy from them if I buy a used car because they have integrity! And the reason I gave them an excellent mark on their "price" is because even though I think the prices are a bit high, when you take into consideration all that you get with them...the price is actually more than fair. More

Sweet @ Signing/Sour in Service The initial meeting between the personnel and myself was "pleasant." The importance of mutual communication was stressed and "assured" at the time of The initial meeting between the personnel and myself was "pleasant." The importance of mutual communication was stressed and "assured" at the time of signing. Since, this experience feels like a jail sentence. Having to repeat the same events over and over and over because one doesn't take the time to actually READ notes. Or are they attempting to assess deception? These days with this place, who knows. I gave 1 star because I left out driving. Customer service is questionable and inconsistent. If you desperately need a vehicle with no OTHER options and care about NOT being valued just your $$$, then JDByrider is your place. More