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J T Auto Mart Corporation

Sanford, NC

3.5
334 Reviews

3132 Jefferson Davis Highway

Sanford, NC

27332

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Showing 334 reviews

May 06, 2015

BAD DEALER When you pay cash for a truck and when you get half way home and you start have problem and call them and told them and they act like did care , and More

by walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James bluie
May 07, 2015 -

J T Auto Mart Corporation responded

Walter, All of our cars or trucks go through two inspections. One when we purchase them from the auctions, and the second inspection is to meet North Carolina requirements. All of our vehicles are sold as is, unless you purchase an additional warranty, for an additional cost. When you had called us about the vehicle, our sales associate James asked that you take the vehicle to an Advance Auto so that they were able to hook it up to the computer to diagnose what the problem may have been, seeing how far away you were already. Once knowing that, we asked that you call us back to see if there was something that we could do for you, as far as resolving the issue with the truck. We have not yet heard back from you, until we recieved this review. We are always willing to fix any minor issues with any vehicle to serve our customers better, as you can read in these reviews. It is never our intent to sell anyone a veicle that is not in proper running order. When buying a used vehicle, we can not predict what may happen in a few hours,days or months. As I stated before they are inspected, and we even allow our potential customers to take the cars to any local mechanic if you choose to. So to say that we are a bad dealer is incorrect. We have certain procedures to follow, and one is to have the car diagnosed, to see which direction we need to do, as far as fixing it for you, and then for you to call us back. That has not happened, we can't help you if you don't call us back.

May 03, 2015

Good folks, good value Just bought our 2nd car in 30 days from James Buie and staff at JT Auto. They had large selection of trucks, which is what we were looking for. More

by aholloman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Buie
May 14, 2015 -

J T Auto Mart Corporation responded

Thank you so much again for your automobile purchase, we love to see repeat business. And I am glad that James was able to take care of you both again. It is always a pleasure doing business with you both!

May 03, 2015

Best price for our VW purch. Look around the web and found best deal on VW we wanted at JT Auto Mart. James Buie was our sales rep. Very helpful and knowledgeable. Easy to w More

by aholloman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Buie
May 14, 2015 -

J T Auto Mart Corporation responded

As I said in your last review, it is great working with you both. And I'm glad, again, that James took great care of you both!

May 03, 2015

They were very helpful. James Buie, was great he really did a great job helping us.Even came to work on his day off. Thanks James for all your help, putting my wife in the ca More

by Lakers24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2015 -

J T Auto Mart Corporation responded

I'm glad that James was able to help you with your automotive purchase. And I am glad that he went out of his way to help by even coming in on his day off! Look forward to seeing you for your next purchase.

April 29, 2015

FRIENDLY! AS SOON AS WE WALK ONTO LOT WE WERE GREETED IN A PROFESSIONAL AND COURTESY MANNER BY SALES ASSOCIATE "JAMES". NO MATTER HOW MANY TRUCKS WE WANTED TO L More

by BILLANDLIZ421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES BUIE
May 02, 2015 -

J T Auto Mart Corporation responded

I am glad that James was able to show you as many vehicles as you needed to see until you found the right one. Showing customers more then one vehicle is never a problem to us here. We want to make sure that you choose the right vehicle that suits your needs! I am so glad that we were able to help you. Thank you again for this review. Donna Mojica

April 29, 2015

Great Tim Dixon was a great help the overall environment of the dealership was very welcoming will be passing the name around to people I know searching for More

by Daveli04
Recommend Dealer
Yes
May 02, 2015 -

J T Auto Mart Corporation responded

Thank you for this review, and I am glad that Tim was able to help you find the right vehicle. As I have said before, it is always nice to hear when people are happy with their service here at JT Automart, and tell us they will refer their friends. Thank you again, Donna Mojica

April 28, 2015

So easy to work with! Found the truck I wanted online, and met Tim at JT Automart. There was no pressure and the sales process was a breeze. I already had my own financing, More

by Skipdipity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2015 -

J T Auto Mart Corporation responded

Mr. England, I'm glad you were able to come back to us and find the vehicle that fitted your needs. We never try to pressure any of our customers here at JT Auto Mart. Sometimes the key is just listening to what the customer wants, and then we work from there. I'm glad that Tim was able to get you in the truck you wanted, and you were even able to drive it home, and come back to finish all paper work. It was a pleasure dealing with you, and we look forward to seeing you back for your next automotive purchase. Donna Mojica

April 27, 2015

First used car purchased from a dealer JT staff is helpful and polite. Prices are fair and inventory is plentiful. Overall happy with my purchase. I will recommend this dealer to my friend More

by Genesisowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2015 -

J T Auto Mart Corporation responded

Jonathan, Thank you so much for the review, I'm glad that you had such a good buying process here with us. It is so nice to hear when customers tell us they will refer people to us. That seems to say to us that we are doing things right here at JT Auto Mart. Thanks again for doing this review. Donna Mojica

April 27, 2015

happy with my truck! Tim dixon the sales person was very helpful! And answered our questions before anything! They have many vehicles to choose from at great prices. Defin More

by mrivera516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2015 -

J T Auto Mart Corporation responded

Thank you for taking the time out of your schedule to do this review. We are growing larger and larger everyday, due to such great customers like you. Our inventory is always changing, and we try to give each and everyone of our customers something to choose from. I'm glad that you had such a good experience here, and we look forward to seeing you for your next car purchase. Donna Mojica

April 23, 2015

Good Cars James B was a very good salesman. I would recommend them to anyone who wants to buy a vehicle. It was a very nice place. More

by ampjr77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2015 -

J T Auto Mart Corporation responded

Mr. or Mrs. ? Thank you for this review. I'm pleased to hear that James took good care of you. We have a great sales team here at JT Auto Mart. We strive our best to make every customer feel WELCOME! Thank you again

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