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J T Auto Mart Corporation

Sanford, NC

3.5
334 Reviews

3132 Jefferson Davis Highway

Sanford, NC

27332

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Showing 334 reviews

August 07, 2016

follow up to my earlier review, I wrote a glowing review 2 weeks ago, when we first purchased a used car for my daughter. Sure enough less than a week later her rear brakes started More

by bob Thompsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ragan
Aug 16, 2016 -

J T Auto Mart Corporation responded

You have been a wonderful customer Mr. Thompson. We were glad we could help you and make things right. Thank you again for another great review and we look forward to serving you in your future car purchases.

July 19, 2016

Great experience! Great used car dealer, worked closely with us to get the car we wanted. Jason and Ryan made the entire experience easy and enjoyable. This was the fir More

by bob thompsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowi Akkila, Ty Phillips, Jason Bell
Aug 01, 2016 -

J T Auto Mart Corporation responded

Hey Mr. Thompsen, thank you for your wonderful review. We want to say thank you for your business and are glad we made your experience great. We look forward to serving you in your future car purchase and please let people know where the best place is to buy a used automobile.

April 08, 2016

Awesome mechanic (Andy) at JTAuto Mart Andy is professional in the service department, ask him for advice he has the answer, I would recommend everyone to go see Andy. Great job Andy! More

by jeep,jstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Charles Ragan
February 14, 2016

Amazing Experience!! My experience at JT Auto was amazing.. Jerry did everything he could to get me in the vehicle I wanted, with payments that would fit into my budget. More

by Whitney81788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowi Akkila, Jerry Brown
Feb 14, 2016 -

J T Auto Mart Corporation responded

Whitney we greatly appreciate your review and we are honored to serve customers just like you! You are an awesome customer and it was a pleasure putting you in the vehicle that you liked! Come back and see us!

January 28, 2016

Beware I regret even stoping at that place, I purchased a 2008 nissan armada, the engine light came on my way home, panel board went dark and vehicle started More

by JCguerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lowi Akkila
Jan 30, 2016 -

J T Auto Mart Corporation responded

Mr. Guerrero I'm sorry to see this negative review from you and I feel that it is truly unfair that you accuse us as being an Auto Mill. As a Pre-Owned dealership we sell our cars As-Is but we do offer our customers a warranty. It is up to your discretion to buy this warranty. Again, I'm sorry that you feel this way.

January 15, 2016

One satisfied customer Provided me great service and made shore i got in the car that i wanted for the price i wanted ill be going back to them for my next car More

by Delverme5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs.kim, Lowi Akkila, Charles Ragan
Jan 20, 2016 -

J T Auto Mart Corporation responded

Your review is high appreciated! Thank you for always choosing Jt Automart!

Jan 20, 2016 -

J T Auto Mart Corporation responded

Your review is high appreciated! Thank you for always choosing Jt Automart!

January 14, 2016

Keys anyone? They failed to mention the dealership only had one key. No big deal right? WRONG! The key they did have was broken and deprogrammed. Now I have to pa More

by KeysRNice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Caddell, Charles Ragan
Jan 20, 2016 -

J T Auto Mart Corporation responded

I'm very sorry you feel this way. We are a Pre-owned car dealership that is why we disclose that vehicles are bought As-Is and we make our customers aware with proper documentation as the one you signed. Unfortunately some of our vehicles only come with one key and some come with more. We give our customers the only keys that we have for the vehicle.

November 21, 2015

Great experience. I had a great experience with this dealership. The people were great hosts and answered all my questions. The atmosphere was more like I was dealing w More

by billyboy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 13, 2015

Very patient and courteous staff. Purchased a vehicle and was very happy with my purchase. Tim was helpful, honest and thorough. The vehicles on this lot are priced very reasonable. I More

by jamesd52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dixon
September 08, 2015

Horrible place! I would never recommend I bought a car about two months ago and have not received my license plates. The secretary Kim is worthless. If they had a corporate office I would fi More

by Roslyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
Sep 09, 2015 -

J T Auto Mart Corporation responded

We did sell this vehicle to her, however we need to explain our side to this long drawn out process. She bought the car on 07/24/2015. When purchasing the car she showed us a NY license. We explained to her that she would have to get a NC license. After several phone calls she finally sent us a copy of her temporary NC license on 08/04/2015. We then had to contact her again for the permanant license in order to submit all paper work in proper order to the finance company. We finally received her permanant license on 08/25/15. At this point her tag was processed and awaiting pick up at our office, in which she works in the town we are located in. She wanted her tag mailed out, instead of coming down to pick it up. The tag was mailed out with a tracking number in which we always do. Some how the mailing service misplaced the tags. How is that our fault? We have all documents and dates via e-mails/ and or phone messages. I am still trying to understand how we are being accused of being the bad guys! When we were waiting on all documents from the customer. We went out of our way to work with her. To call us horrible, when all was out of our control, and in her control. This review is uncalled for!

Sep 09, 2015 -

J T Auto Mart Corporation responded

We did sell this vehicle to her, however we need to explain our side to this long drawn out process. She bought the car on 07/24/2015. When purchasing the car she showed us a NY license. We explained to her that she would have to get a NC license. After several phone calls she finally sent us a copy of her temporary NC license on 08/04/2015. We then had to contact her again for the permanant license in order to submit all paper work in proper order to the finance company. We finally received her permanant license on 08/25/15. At this point her tag was processed and awaiting pick up at our office, in which she works in the town we are located in. She wanted her tag mailed out, instead of coming down to pick it up. The tag was mailed out with a tracking number in which we always do. Some how the mailing service misplaced the tags. How is that our fault? We have all documents and dates via e-mails/ and or phone messages. I am still trying to understand how we are being accused of being the bad guys! When we were waiting on all documents from the customer. We went out of our way to work with her. To call us horrible, when all was out of our control, and in her control. This review is uncalled for!

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