J T Auto Mart Corporation

Samantha as a sales person is absolutely amazing but that is where the amazing stops! I purchased a 2017 Jeep Wrangler back in Sept 24 already lifted brand new tires looked great! Still needed some work done is where the amazing stops! I purchased a 2017 Jeep Wrangler back in Sept 24 already lifted brand new tires looked great! Still needed some work done to the steering as you couldn’t keep it straight but knew what I was buying! When purchasing the vehicle also purchased an extended warranty! Now extended warranties are ment to be used for repairs that are covered but it was never disclosed to me that the warranty could only be used at that dealership! $3400 later additional to my vehicle purchase they have not instated the warranty with the company as the warranty company has nothing on file with my warranty number and following the instructions on the warranty to call prior to service they cannot help me! I live over and hour and half away and JT Auto Group is refusing to release the warranty or in fact pay for it so it can be used the correct way! They in turn want me to drive a now over heating vehicle over and hour to their shop for service! I didn’t pay $3400 to not be able to use this or have a warranty company tell me I don’t even have a contract with them when I’m holding the signed contract! Don’t buy here if you don’t have to! More

If you are thinking about buying a car from this place DON'T! We drove over 8 hours to buy a truck that was put on hold with a fully refundable deposit. When we arrived we noticed several things wrong wit DON'T! We drove over 8 hours to buy a truck that was put on hold with a fully refundable deposit. When we arrived we noticed several things wrong with the truck. I wouldn't start and had to be boosted off and when driving it immediately started throwing codes. We decided against purchasing and we were immediately told that they wouldn't refund the deposit while we were there and told us to call corporate back Monday. Now they will not return phone calls and we have been hung up on twice by the salesman when asking about our refund. I will be contacting my attorney. Nothing but dishonest thieves! RUN don't walk away from this dishonest dealer! More

Thank you Keith at JT’s Auto! !! You were an awesome salesman in helping me find my new car! You did not push but rather allowed me to decide what I wanted. You were also very know !! You were an awesome salesman in helping me find my new car! You did not push but rather allowed me to decide what I wanted. You were also very knowledgeable in giving me instructions on how to operate the vehicle! I’m so happy that i stopped there to look for my car! Excellent customer service l! Keep Up the great work!!! More

Keith at JT Automart in Sanford, NC was fantastic in helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this veh helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this vehicle!! They don’t make many young men in auto sales like him anymore!! Ask for Keith if you’re looking for a quality ride, and live in NC!! It’s definitely worth the drive to see their inventory, and have Keith help you get the vehicle you’re looking for!! Keith is a 5 star salesman!! Check him out at JT Automart in Sanford, NC!! More

Quiero agradecer a jt auto y a todo su personal en especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes More

Jon Tew is a dishonest coward. Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questio Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questioned the $2000.00 added cost and specifically asked what warranty covers; Jon Tew told us everything! except for maintenance items such as brakes, shocks, and oil changes. Jon Tew did not disclose any warranty limitations. When our vehicle broke down, we discovered that the warranty only covers specific and internal sections of the vehicle. Jon Tew did not respond to any of phone calls or emails. Jon Tew also claimed that the vehicle had been fully serviced by JT Auto Mart 2 service department, which was also not truthful. All fluids were old: engine, brake system, coolant system, rear and front differentials. The air cabin filter and engine air filter were extremely dirty and clogged. We managed to cancel the warranty, but the vehicle finance company is still having a tough time getting Jon Tew’s portion refunded, wow wonder why! More

Was driving down US HWY# 1 in Sanford, NC. Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very info Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very informative, and we ended up buying a Nissan Frontier. Their prices are very reasonable. John took great care of us, and treated us like we were his only customer, even though he was very busy. John made us feel very special. Thank you so much John Tew. More