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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.7
351 Reviews

351 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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March 29, 2023

I take my cars here for service and maintenance. No problems so far. Helpful and friendly staff. Also very convenient since i work around the area More

by Sal
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 29, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

We’re delighted to get your 5-star review, Sal. Thank you for your business and kind words about us here at J Star Chrysler Dodge Jeep Ram of Anaheim Hills. We wish you a great rest of your day and hope to see you in the future!

March 29, 2023

I purchased my Porsche from J-Star based on their excellent reputation, but when it came time to service my Porsche I had concerns that I might need to go to a Porsche dealer. I have to tell you that More

by moondgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 30, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

We are so delighted by this review! To hear that you can put your trust in us to service your Porsche is an honor and privilege. Thanks for choosing J Star Chrysler Dodge Jeep Ram of Anaheim Hills for all of your car-related needs. See you down the road!

March 28, 2023

I recently had the pleasure of working with Jay Ligorria at J Star, their customer service always stands out! Always very helpfully and attentive answering all of my questions and making sure that I felt co More

by Stefany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 29, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review, Stefany! We are so glad to hear that you had such a successful service experience working with Jay and the J Star Chrysler Dodge Jeep Ram of Anaheim Hills team. Drive safely, and we hope to see you back again down the road!

March 27, 2023

You guys do a very good job I will all way bring car to J star More

by E.LAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Mar 28, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We appreciate your business and hope to see you back again at J Star Chrysler Dodge Jeep Ram of Anaheim Hills!

March 27, 2023

I was attended by Jay and Armando. They did a very professional work. As far to now, it seems that the work was well done. They informed me in advance about the cost. I recommend JStar More

by paz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Armando
Mar 28, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We appreciate the kind feedback about Jay and Armando and hope to see you again at J Star Chrysler Dodge Jeep Ram of Anaheim Hills. Safe travels!

March 26, 2023

The only problem I have with this dealership, is they keep your car way too long. No service is same day !!! Every service is a week or longer! They actually had my Jeep for 9 months no joke! I got it b More

by Charcookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
Mar 27, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

While we are happy to hear how great the overall service is, I apologize that it has not been as quick as you would have hoped for. We always aim to accommodate the needs of our valued guests through effective and efficient work, and I am sorry that this has not been the case for you. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Abraham Gama - Service and Parts Director - 714-685-7827

March 22, 2023

J Star is the best dealership I’ve dealt with in years. Every associate has a smile on their face and they are very professional and kind! Harvey Montoya is the best Service Consultant in the business!!Tha More

by Whittingtonpar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Montoya
Mar 23, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Harvey and the entire J Star Chrysler Dodge Jeep Ram of Anaheim Hills team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

Mar 23, 2023 -

Whittingtonpar72 responded

It’s a pleasure doing business with J STAR! Harvey Montoya is the best! Thank you Harvey!

March 21, 2023

Good service, just waiting on parts to do a recall. For some reason Ram does not have the parts out to the service centers. More

by Doug’s Ram 2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Mar 21, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the J Star Chrysler Dodge Jeep Ram of Anaheim Hills team. If there is anything more we can do to assist you, please feel free to reach out!

March 19, 2023

It took 7 months to repair my car I’m not coming back there even for parts More

by Autostore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Gama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora, Ali Khan
Mar 20, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

It is concerning to see that our service fell short of our standards of timeliness. I would appreciate the opportunity to learn what transpired so as to improve going forward. Please give me a call at any time. The team would appreciate the opportunity to make things right. Abraham Gama - Service and Parts Director - 714-685-7827

March 18, 2023

Great and fast service on my oil change and check up! Thank you jstar for the help!! More

by jjligorria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Mar 20, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Our team is always happy to help you out! Thank you so much for choosing J Star Chrysler Dodge Jeep Ram of Anaheim Hills and please let us know if you need anything at all!

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