J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

I had some warranty work done on my Jeep. Jay took care of me in service, the car was fixed right first time, completed within the window he gave me and given back clean. He even took care Jay took care of me in service, the car was fixed right first time, completed within the window he gave me and given back clean. He even took care of a recall for me while it was there. 5 stars!! Thanks More

Why go anywhere else. The service guys at Jstar far exceeded my expectations with the constant issues I’ve had at MOSS BROS for the major transmission issues my truck was The service guys at Jstar far exceeded my expectations with the constant issues I’ve had at MOSS BROS for the major transmission issues my truck was having since day 1. Harvey & Abraham are first class. Thx for everything Jstar! More

Location is very convenient. Gets the job done as promised. So far, never had any issues. Gets the job done as promised. So far, never had any issues. More

What a great refreshing service experience compared to MOSS BROS. DODGE in Riverside… Harvey showed true customer service for my situation and acted promptly to the challenge & situation at hand. I’m glad MOSS BROS. DODGE in Riverside… Harvey showed true customer service for my situation and acted promptly to the challenge & situation at hand. I’m glad I was able to connect and make J Star my home for my vehicles needs. Thx again Harvey!!! More

Had a very pleasant experience. . Done on time and was happy. Quick oil change.and recall check . Done on time and was happy. Quick oil change.and recall check More

Harvey was great through the entire process. He always responded very quickly and Communication what was happening to my truck very well. He was always respectful. I went through 2 motors on a b He always responded very quickly and Communication what was happening to my truck very well. He was always respectful. I went through 2 motors on a brand new vehicle and he’s honestly the only person that acted like he cared. More

Amazing customer service! Quick oil change service every time! I would definitely recommend to anyone who is within 30 miles. Quick oil change service every time! I would definitely recommend to anyone who is within 30 miles. More

Everybody that works there seems to really love customer service and really love cars. What an awesome combination of passions! They take pride in what they do and go out of their way to make sure their service and really love cars. What an awesome combination of passions! They take pride in what they do and go out of their way to make sure their customers are informed and satisfied. They are truly the best of the best. More

Title: Exceptional Service from Harvey - Resolving a Unique Issue Rating: ★★★★★ (5/5 stars) I recently encountered a peculiar problem with my car's head unit screen, where a thick vertical line wo Unique Issue Rating: ★★★★★ (5/5 stars) I recently encountered a peculiar problem with my car's head unit screen, where a thick vertical line would appear in the middle of the display, but fade away within a day or so. This made it extremely difficult to prove the issue to the dealership, as it would often resolve itself before I could bring it in for inspection. Nevertheless, Harvey, the assigned technician at the dealership, handled the situation with utmost professionalism and provided exceptional service throughout. Firstly, Harvey patiently listened to my concerns without dismissing them, even though the problem wasn't occurring at the time of my visit. He took the time to understand the issue and explained the process and timelines involved in addressing it. His clear and concise communication made me feel reassured and confident in the service I would receive. Since my car was still under warranty, Harvey promptly initiated the process of replacing the faulty screen. What impressed me the most was that he didn't ask me to leave the car at the dealership while waiting for the replacement part. Instead, he took it upon himself to handle the ordering process and kept me informed about the progress. This level of convenience and customer care exceeded my expectations. When the new screen arrived, Harvey proactively contacted me and asked me to bring the car in for the replacement. The entire procedure took no more than 2 hours, which minimized any inconvenience on my part. Throughout the process, Harvey demonstrated his dedication to providing excellent service and ensuring a seamless experience for me as a customer. Furthermore, Harvey's commitment to customer satisfaction was evident in his willingness to share his personal cell phone number. He encouraged me to reach out with any questions or concerns I had about the order process, even when I contacted him frequently. Despite my persistence, he remained patient and responsive, which I truly appreciated. Overall, I am extremely grateful for the exceptional service provided by Harvey during the resolution of my unique issue. His professionalism, clear communication, and willingness to go the extra mile made the entire experience hassle-free and enjoyable. I highly recommend Harvey and the dealership for their outstanding customer service. Thank you once again, Harvey! More