J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
351 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
I know that times are difficult, but I was told that they didn't have the proper tool to do the job. Being a business owner, I offered to buy or make a tool for them. They gave me no reply, a call w they didn't have the proper tool to do the job. Being a business owner, I offered to buy or make a tool for them. They gave me no reply, a call would have worked. With the job taking a week, seemed a little excessive. There response was not very good More
New gas tank and repair exhaust manifold Everybody did a great job for me. Will bring the truck back for service again. Jay was really great, kept me informed while my truck was in the shop. Everybody did a great job for me. Will bring the truck back for service again. Jay was really great, kept me informed while my truck was in the shop. Thanks so much More
Cindy was extremely helpful and made my experience at J Star a great one. Her customer service is nothing short of top notch; making customers feel welcome and appreciated. Star a great one. Her customer service is nothing short of top notch; making customers feel welcome and appreciated. More
Great dealership! I was greeted as soon as I walked in the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. I would highly recommend Jstar! More
Awesome dealership! Service and sales have great customer service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything More
Excellent, service department was good to work with and very friendly. Will keep going back to jstar. Everyone was will to work and make things right. very friendly. Will keep going back to jstar. Everyone was will to work and make things right. More
Punctual, professional, accommodating First time visit. No warranty work, so review based on oil change service. Concern that only one person was wearing a mask. Post work should be review First time visit. No warranty work, so review based on oil change service. Concern that only one person was wearing a mask. Post work should be reviewed with customer: "We changed the oil, filter, checked fluids, rotated tires, air pressure set to____." Appreciated the warranty check and future information on the navi-display system. Nacho was very nice. More
1st service @ j star and great experience Bought my truck in Dec...was due for 1st oil change, tire rotations, plus some recall work. Highlights were: next day appointment was available, quick Bought my truck in Dec...was due for 1st oil change, tire rotations, plus some recall work. Highlights were: next day appointment was available, quick and easy service, friendly folks, done before estimated ETA. More
Jay Ligorria was awesome took care of us right away we didnt have to wait. Took care of ours concerns with are vehicle and took care of them. He is very friendly and professional you should give him a rai didnt have to wait. Took care of ours concerns with are vehicle and took care of them. He is very friendly and professional you should give him a raise 100% great customer service. We dont want anyone else helping us next time we want him for our next service day. More
VA7 update The dealership's service department is very good. Easy to make appointments and they get the job done when they say they will. They have performed two The dealership's service department is very good. Easy to make appointments and they get the job done when they say they will. They have performed two emissions compliance updates to my Jeep. Through no fault on the part of J-Star, the vehicle is far less enjoyable to drive now after the compliance modifications. Their hands are tied to a certain set of parameters for the compliance and only through wishful thinking did I expect an improvement in performance after the last update. I will however, continue to take my Jeep to J-Star for needed service as long as I own it. More