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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.7
351 Reviews

351 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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May 30, 2020

I know that times are difficult, but I was told that they didn't have the proper tool to do the job. Being a business owner, I offered to buy or make a tool for them. They gave me no reply, a call w More

by apierce88017
Recommend Dealer
No
Employees Worked With
Jay Ligorria
Jul 16, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

I apologize for the inconveniences , Yes we didn't have the tool at the time cause it was stolen from me after we realized it was gone we replaced the tool , I strive to make my service dept better and more efficient everyday.. Please stop by sometime and I will give you my cell and you can call me anytime.. Thank you, Jared Merrell

May 30, 2020

New gas tank and repair exhaust manifold Everybody did a great job for me. Will bring the truck back for service again. Jay was really great, kept me informed while my truck was in the shop. More

by erichitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria, Baylee Shelton
May 29, 2020

Cindy was extremely helpful and made my experience at J Star a great one. Her customer service is nothing short of top notch; making customers feel welcome and appreciated. More

by STACYVALDEZ77
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
May 29, 2020

Great dealership! I was greeted as soon as I walked in the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. More

by jagreen101
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Green, Monica Porras, Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
May 29, 2020

Awesome dealership! Service and sales have great customer service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything More

by monicamarlene3
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glenn, Adrian Rivodeaux, Monica Porras, Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
May 21, 2020

Excellent, service department was good to work with and very friendly. Will keep going back to jstar. Everyone was will to work and make things right. More

by Jeep02
Recommend Dealer
Yes
Employees Worked With
Nacho Mora, Baylee Shelton
May 20, 2020

Punctual, professional, accommodating First time visit. No warranty work, so review based on oil change service. Concern that only one person was wearing a mask. Post work should be review More

by RWP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
May 18, 2020

1st service @ j star and great experience Bought my truck in Dec...was due for 1st oil change, tire rotations, plus some recall work. Highlights were: next day appointment was available, quick More

by james_park1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 14, 2020

Jay Ligorria was awesome took care of us right away we didnt have to wait. Took care of ours concerns with are vehicle and took care of them. He is very friendly and professional you should give him a rai More

by tmartinez2408
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
May 14, 2020

VA7 update The dealership's service department is very good. Easy to make appointments and they get the job done when they say they will. They have performed two More

by Les067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora, Cindy Shelton
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