J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

First time visit with my 2017 JKU. Clean entry. Coffee and seating available. Used a coupon to get a better rate on an oil change. Cindy was friendly and responsive. Cons, i never got any email of the and seating available. Used a coupon to get a better rate on an oil change. Cindy was friendly and responsive. Cons, i never got any email of the paperwork...may have just been a glitch. It did take 2 weeks to complete my job, but it was a replacement of the rear differential assembly so that’s a pretty big job and getting parts on time during COVID is also a challenge. I would say i had a 5 star experience, but all my work was covered by warranty so it’s easy to be happy with the work when you didn’t have any out of pocket. That said, the work that was done seems to be top notch and I’m, so far, very happy with the quality of the work. More

Cindy was not only helpful and quick but she had remembered me from my previous visit which had to have been at least 4 months prior. It’s nice to have your car serviced where people are friendly an remembered me from my previous visit which had to have been at least 4 months prior. It’s nice to have your car serviced where people are friendly and remember you. More

Great Service All Around I recently switched to this dealer for Jeep service and am very impressed! When they answer the phone, they are very helpful and take the time to expl I recently switched to this dealer for Jeep service and am very impressed! When they answer the phone, they are very helpful and take the time to explain everything to you. Most dealers, just transfer you to the "service" department. Both times, I walked away with only the deductible! I was scared that they might recommend other services and take advantage of me, but this is definitely is not true. It was very easy to get an appointment and service was very quick. They kept me updated of the status as well, which I appreciate. More

Excellent work. Jstar was a clean and inviting, made me feel comfortable, everyone was super helpful. Couldn’t ask for a better experience. And they work very quick. feel comfortable, everyone was super helpful. Couldn’t ask for a better experience. And they work very quick. More

Amazing service department, took care of all need problems, got my truck back to me quickly.. stoked those guys did a great job and picked up my truck washed which was a plus! problems, got my truck back to me quickly.. stoked those guys did a great job and picked up my truck washed which was a plus! More

Jay in Customer Service at J Star is the Best! I am very happy with J Star Service, but more than anything, our customer service representative, Jay, who was always in contact with us, and keeping I am very happy with J Star Service, but more than anything, our customer service representative, Jay, who was always in contact with us, and keeping us up to date at all times regarding our vehicle and what was occurring. Ask for Jay, you won't regret it! More

Warranty Work Well Done Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! More

Cindy Shelton have very good customer Servise and Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. More

Excellent service. Cindy was informative, knowledgeable, professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. More