J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Service seems to have been fine. Only thing, I asked for no wash because I had just spent $200 on a detail. I don’t think they washed it but someone definitely turned the front and rear windshield sprayers no wash because I had just spent $200 on a detail. I don’t think they washed it but someone definitely turned the front and rear windshield sprayers and wipers on and there was water spots all over my vehicle. Had to rewash all the windows and water spot More

Nice, Pleasant in quick. I came a little early and they already had my loaner ready. My Jeep was ready the same day. I’m very Satisfied with J* already had my loaner ready. My Jeep was ready the same day. I’m very Satisfied with J* More

The price I was qouted for service was later retracted and was way higher than the original quote. Service was delayed due to mechanics going home sick. Only found out the next day it was due to Coronavir and was way higher than the original quote. Service was delayed due to mechanics going home sick. Only found out the next day it was due to Coronavirus. I was concerned about my vehicle needing cleaning but no one asked or offered to have it disinfected. More

I was really pleased with the level of service. She explained everything to me in advance. I also received recommendations of needed repairs. I've referred other family members. explained everything to me in advance. I also received recommendations of needed repairs. I've referred other family members. More

We decided to take our car to another location. Not a dealer and they told us the dealer locked them from being able to do diagnostics. Now they can not help us so we need to AAA to another dealer to unl dealer and they told us the dealer locked them from being able to do diagnostics. Now they can not help us so we need to AAA to another dealer to unlock. If I could offer less stars I would. I have to keep taking time off from work to have the car moved. Cindy was rude as well. We don’t know what’s going on and she came off annoyed and impatient. That’s her job More

The Wait times for a simple oil change and tire rotation are too long oh, but I guess that's the issue at any dealership. are too long oh, but I guess that's the issue at any dealership. More

Jay, the service advisor is awesome. Always keeping you Jay, the service advisor is awesome. Always keeping you up to date with the progress of your vehicle. Very professional! I would highly recommend thi Jay, the service advisor is awesome. Always keeping you up to date with the progress of your vehicle. Very professional! I would highly recommend this dealership. More

Very professional explained every thing about the recall notice. When in for a oil change it was done in a timely manner an accepted a coupon I had notice. When in for a oil change it was done in a timely manner an accepted a coupon I had More

The service department here is great. I had an issue from a prior visit, a tire rotation that didn't get completed for whatever reason. They solved the problem to great satisfaction. I've been here a few tim a prior visit, a tire rotation that didn't get completed for whatever reason. They solved the problem to great satisfaction. I've been here a few times now and the appointment times are very fast. I've always been in and out quicker than they estimate. Knowledgeable staff. My car always comes back very clean. Very, very happy with J Star. More

Cindy was very awesome and much appreciated she kept me updated on what was going on with my vehicle and making sure that I was comfortable while I was waiting for my service to be done updated on what was going on with my vehicle and making sure that I was comfortable while I was waiting for my service to be done More