J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

The service department was awesome! Preordered my recall/warranty parts and got me in and out fast with no hassle. There are other dealers closer to me but they don’t have the team that JStar has! recall/warranty parts and got me in and out fast with no hassle. There are other dealers closer to me but they don’t have the team that JStar has! More

Great customer service from Cindy. Went above and beyond, answered all my questions. Service was done faster than expected. My visit was hassle free thanks to her. Cindy seemed like a great person in general answered all my questions. Service was done faster than expected. My visit was hassle free thanks to her. Cindy seemed like a great person in general. More

Amazing service. The whole team from start to finish was great. My car was cleaned in and out. Thank you Jstar. Always a pleasure and everyone makes you feel at home. great. My car was cleaned in and out. Thank you Jstar. Always a pleasure and everyone makes you feel at home. More

Tried several times to schedule and appointment through service. Nobody ever answers or leaves you on hold. Called direct to Abraham and was handled ASAP service. Nobody ever answers or leaves you on hold. Called direct to Abraham and was handled ASAP More

Very poor Service! Never follow up about your maintenance ! I went there several times for maintenance and recalls. Jay is friendly ,Nacho is Okay. But Nacho seems not knowledgeable and promis maintenance ! I went there several times for maintenance and recalls. Jay is friendly ,Nacho is Okay. But Nacho seems not knowledgeable and promise to call back for pick up or follow up, but he never calls you back positive , you have to call him again and again , sometimes he doesn't answer the phone instead of voice massage, thought you left him a message, but NEVER call you back. Very poor service... More

Cindy, my service advisor was terrific! She kept me in the loop, arranged my rental car and delivered on every level of excellent customer service! the loop, arranged my rental car and delivered on every level of excellent customer service! More

Cindy always does an excellent job. She’s attentive and knowledgeable and greats me in a friendly manner. She helped me with a previous issue with my Jeep which took months to fix but it finally got repair knowledgeable and greats me in a friendly manner. She helped me with a previous issue with my Jeep which took months to fix but it finally got repaired. I appreciate her. Thank you Cindy! More

My service advisor Jay was very knowledgeable and friendly, explained the problem and what needs to be done and my car was serviced in one day, very good job. I will recommend 100% friendly, explained the problem and what needs to be done and my car was serviced in one day, very good job. I will recommend 100% More

Great job, fantastic experience. Jay is great as are all the service advisors, they go above and beyond the call of duty. Highly recommend J Star for Jeep Service! the service advisors, they go above and beyond the call of duty. Highly recommend J Star for Jeep Service! More

I showed up in morning no appt. for oil change and they got me Oil change and wash and I was out. Great service! Thanks! got me Oil change and wash and I was out. Great service! Thanks! More