J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

I came in for a regular scheduled maintenance. It was I came in for a regular scheduled maintenance. It was easy to schedule the service, quick to perform the service, and the team members provided goo I came in for a regular scheduled maintenance. It was easy to schedule the service, quick to perform the service, and the team members provided good customer service. More

Top notch dealership. They know their stuff, everyone is very friendly. It makes me feel good and appreciated when I am recognized and acknowledged. The place is well-kept and clean, a lot of nice cars to d very friendly. It makes me feel good and appreciated when I am recognized and acknowledged. The place is well-kept and clean, a lot of nice cars to drool over. More

J Star is the only place I take my car in for service. They are quick and deliver my car when promised. My car is in good hands They are quick and deliver my car when promised. My car is in good hands More

Cindy was very helpful and kept me updated on the progress of the truck. I’m very happy with the work that was done and will use service again progress of the truck. I’m very happy with the work that was done and will use service again More

Extremely poor customer service. Management does nothing to check on their customers experience or improve. They do not honor their COVID commitments, as many staffers do not wear masks or sanitize the car to check on their customers experience or improve. They do not honor their COVID commitments, as many staffers do not wear masks or sanitize the car as they initially stated. My service advisor did not return my calls, so the woman answering the phone, Cindy, had to help me. She was amazing. More

I called early in the morning to request an appointment to have my new car serviced. The receptionist that took my call was very courteous. I got an appointment the same day and took my car to the dealersh to have my new car serviced. The receptionist that took my call was very courteous. I got an appointment the same day and took my car to the dealership. The service tech that helped me, Nacho, was very courteous and promptly processed my request. By noon the problem had been diagnosed and repaired. Can't ask for any more than that. More

Great service all around the whole team and nacho took care of me, nacho was on top of it and made everything smooth, great guy and helped me.out on all my needs care of me, nacho was on top of it and made everything smooth, great guy and helped me.out on all my needs More

PERFECT CUSTOMER SERVICE ! Got my car taken care of and gave me a free complimentary free vacuum and car wash technician left my car running like brand new and service advisor nacho did an amazing job! gave me a free complimentary free vacuum and car wash technician left my car running like brand new and service advisor nacho did an amazing job! More

Cindy did a great job listening to my concerns and get my vehicle fixed. Great customer service. The loaner car was a great help. I really appreciate all the help. vehicle fixed. Great customer service. The loaner car was a great help. I really appreciate all the help. More

My service representative did a great job. She listened and executed everything I need done on my 2019 Ram 1500. She ordered the parts needed to resolve an outstanding issue. Communication was good and sh and executed everything I need done on my 2019 Ram 1500. She ordered the parts needed to resolve an outstanding issue. Communication was good and she did what she said she would do. On top of all of that she was pleasant. Today service at most businesses seems streamlined and cold due to Covid19 but she made the experience more personalized. More