J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Always great service experience with Jay, He is very pleasant and will always go out of his way to help and happy to help you pleasant and will always go out of his way to help and happy to help you More

Jay never followed up with me. Was short and rude like i was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few things about customer service from her. More

Good and bad. The good is they got me in fast and had a loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long before my recall and warranty part will arrive. More

Just in for service Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. More

Easy and Friendly Experience I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised me to bring it in on a Saturday, so it would get looked at first thing Monday morning. I called Monday morning to talk to Cindy and she had to call me back to give me the update on my Jeep and 10 mins later she called me to let me know that my Jeep was ready for pick up! Just Cindy's customer service skills and friendliness make my experience at the dealership very good! I will definitely come back to J Star in the future. More

Oil Change Service I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove to the service drive and was out of there within minutes. I went for lunch and ran a couple errands and my car was done when they said it was going to be done and I was on my way home. I will continue to go to J Star for my services and recommend them to family and friends. More

Omg!! Sol was a hard worker and looked at every option for my purchase. Her even stay super late to close the deal. Jared of course was a rock star... for my purchase. Her even stay super late to close the deal. Jared of course was a rock star... More

Drove in from San Diego to purchase a Jeep at JStar. However, this dealership added unnecessary ads ons like paint protection and interior protection. I went to McPeeks Dodge not too far away and boug However, this dealership added unnecessary ads ons like paint protection and interior protection. I went to McPeeks Dodge not too far away and bought the same Jeep! My payment was $105 dollars cheaper! More

Buyer beware!shady dealership https://www.bbb.org/us/ca/anaheim/profile/new-car-dealers/j-star-motors-inc-1126-13176856 D- rating with Better Business Bureau https://www.bbb.org/us/ca/anaheim/profile/new-car-dealers/j-star-motors-inc-1126-13176856 D- rating with Better Business Bureau More

New Jeep Every thing as expected. They had to get my new Jeep Grand cherokee from another dealer. There customer sevice dept. is also very good and helpful. Every thing as expected. They had to get my new Jeep Grand cherokee from another dealer. There customer sevice dept. is also very good and helpful. More