J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Many accolades to all your staff My experience with J Star has been a positive one from my selection of the vehicle through to taking delivery. Afterwards the follow up by licencing, My experience with J Star has been a positive one from my selection of the vehicle through to taking delivery. Afterwards the follow up by licencing, on going maintenance and service were positive and very accommodating. Chris, Nacho and Bailey are a definite asset. I've already recommended two friends and my next purchase will certainly be going back to the J-Star team. Thanks again for all the great service. More

Pleasant purchase experience. Told sales person Adrian what I wanted, they located, and I purchased. Was probably on of the easier transactions in my life. what I wanted, they located, and I purchased. Was probably on of the easier transactions in my life. More

Great people but worst experience ever will not do business ever again you had my truck 2 months and did not fix everything WOW BS business ever again you had my truck 2 months and did not fix everything WOW BS More

Fantastic Service (Painless) Monica and the team did a superb job when finalizing the numbers even during some trying times, would def. do business again in the future! Monica and the team did a superb job when finalizing the numbers even during some trying times, would def. do business again in the future! More

Great team to work on my car. They always work on my car like if it was their own. Awesome team they have at this dealership like if it was their own. Awesome team they have at this dealership More

The sales personal we’re actually happy to help. I’ve been to about 6 other dealerships and this was the first one we’re they made me feel welcome. been to about 6 other dealerships and this was the first one we’re they made me feel welcome. More

Everyone at J Star is very friendly and professional. From the time I purchased my vehicle there; to when I take my vehicle in for maintenance. They have always made my visit very pleasant and made me fe From the time I purchased my vehicle there; to when I take my vehicle in for maintenance. They have always made my visit very pleasant and made me feel like I was part of the Jstar family. I couldn't imagine taking my vehicle anywhere else, or purchasing another vehicle anywhere else. More

Good sales process, dishonest contracting Resending this. First review disappeared before I could send. Both Dawn and Kelvin were great. Showroom clean and well organized. Great inventor Resending this. First review disappeared before I could send. Both Dawn and Kelvin were great. Showroom clean and well organized. Great inventory. Knowledgeable and professional. Felt we had negotiated a fair deal. By the time we moved to contracting, Tim (think that’s him...the guy in the cowboy outfit) had taken a straightforward out the door pricing deal, unpacked all the numbers and transformed it into a complex document. I expressed something didn’t look right, and in his defense he reviewed the numbers again. I did not pick up on the fact he had added an extra thousand dollars to the cost. I clearly made the mistake of trusting him, and reviewed it in more detail at home...after signing it it...fatal mistake on my part. When I later confronted him on this, prior to handing him a $40,000 down payment, and both sales associates confirmed the original deal, Tim proceeded to deliver the “You’re an adult, you signed the contract” lecture. And he’s right. After 40 years of nothing but honorable experiences with the likes of Caliber Motors, Audi South Coast and the Wilson dealerships, my luck and my trust ran out. Of course I’ll honor the agreement. Since Tim expressed no serious interest in rectifying the error, I can only naturally deduce he duped me. A thousand dollars isn’t going to break me, and I’ll look forward a a great Jeeping experience. The knowledge of Tim’s actions are stinging, however. If J Star Motors wants to square this, they should consider providing me with an option or upgrade equivalent to the overcharge. Certainly not a legal requirement, but would be the ethical thing to do. Thanks for your consideration More

Customer service was bad ..kept giving me the run-around...just purchased a ram 1500... Check engine came on day after I took it home..took back...it took them over two weeks to fix it...never ke run-around...just purchased a ram 1500... Check engine came on day after I took it home..took back...it took them over two weeks to fix it...never kept me updated ...and when I finally got it ...the same problem happened again..the said they fix it but obviously they didn't...now I have to take back...and when I got it back it was dirty after they said the detailed it .and it had scratches More

They were great. Appreciated all of their hard work. I would go back again. The service was top notch and they met my needs for me to feel comfortable with my purchase. would go back again. The service was top notch and they met my needs for me to feel comfortable with my purchase. More