J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Not Ready We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok a We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok and that it would be ready. We texted the next morning around 9 am and asked when we would be there we stated before noon and that it was a 2 hour drive. Again, they stated ok, it will be fueled, washed and ready. We arrive shortly before noon. The trade in and finance went quickly say 20-30 minutes, they said they had to fuel the vehicle.. It then took over an hour to fuel, wash and put the temp license plate (which they used only 1 screw in the front so it was basically just hanging there). There was also an issue with the EloGPS, that the unit was defective and they had to replace it. (Might have bought to check that out earlier?) Only one person there worn a mask and there were no wipes. More

Smooth Service Vist It was a great and convenient service experience and I would definitely be bringing it back for my next oil change visit. Nacho was a very helpful a It was a great and convenient service experience and I would definitely be bringing it back for my next oil change visit. Nacho was a very helpful and knowledgable service advisor. He was very customer-focused. Thanks for a good experience. More

Great job !!! A+ customer service !!! These guys are good. They kept me informed the entire time. Jay was great I was happy to come in for service and will come back soon. good. They kept me informed the entire time. Jay was great I was happy to come in for service and will come back soon. More

They took their time in helping me sort through the cars. No pressure or rush as I was undecided in which car to purchase. I left for the evening without the rush to buy that minute. Followed up the next day No pressure or rush as I was undecided in which car to purchase. I left for the evening without the rush to buy that minute. Followed up the next day and set an appointment to purchase. Dawn was patient as we looked at a variety of options. The finance people took their time over my many questions. Finally, Jared made sure we were comfortable in our purchase and experience. 👍🏼 More

Everyone was so helpful to being honest about what is best for me and my budget to just being so easy to work with. Love my Jeep best for me and my budget to just being so easy to work with. Love my Jeep More

Great service I was in abc out really quick everyone so nice felt like family I am send a few of my friends and family nice felt like family I am send a few of my friends and family More

Definitely the Fastest car buying process I have ever experienced. Great service from the sales people to the finance department. Made us feel so comfortable. Thank you again! We love our keep. experienced. Great service from the sales people to the finance department. Made us feel so comfortable. Thank you again! We love our keep. More

What a great experience purchasing my first brand new RAM 1500 from Jstar Auto Group. Jared and his team helped make the process easy, not only did they have exactly what I was looking for with a lift, wheel 1500 from Jstar Auto Group. Jared and his team helped make the process easy, not only did they have exactly what I was looking for with a lift, wheels and tires but made feel comfortable with a no pressured sales experience. Educating me on my options with out being typical pushy car sales persons like other dealerships. Thanks Jstar Staff for all your help!! :) More

Great experience from. The beginning to the end. Jared and his team we’re up front/direct through the entire process. Absolutely no sales pressure within the end result being driving off with an insane ve and his team we’re up front/direct through the entire process. Absolutely no sales pressure within the end result being driving off with an insane vehicle. More

With the COVID 19 scare, we opted to handle the majority of the transaction via text. From the time we contacted Adrian at J Star Motors until delivery we received top notch service. of the transaction via text. From the time we contacted Adrian at J Star Motors until delivery we received top notch service. More