J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Fast and Efficient Brought my jeep in for 10K mile service . Service department is fast to get you in and out . My service rep Nacho was great , very friendly and sup Brought my jeep in for 10K mile service . Service department is fast to get you in and out . My service rep Nacho was great , very friendly and supportive atmosphere . More

Very helpful and willing to help me get into the right vehicle. Felt like my budget and needs were priority and even though i was asking for a lot with a limited budget they made it happen. vehicle. Felt like my budget and needs were priority and even though i was asking for a lot with a limited budget they made it happen. More

My car was not repaired I dropped off my car to get the rear sensors/blind spot detectors checked out since they were not functioning properly after a repair done by a shop a I dropped off my car to get the rear sensors/blind spot detectors checked out since they were not functioning properly after a repair done by a shop after an accident. A loaner was provided which was nice and I was able to pick up my car the very next day. As soon as I got on the freeway the sensors were acting up again. I called Nacho right away and let him know that it wasn't fixed. He says that he would speak with the tech and get back to me right away. Here I am 3 days later and no phone call. Tried calling back the other day to see what the plan was but there was no answer. Decided to take my car to another dealership service department in hopes to get better service. More

They are extremely helpful & go that extra mile to keep you happy!!! Loving my new ride😍 Even after purchasing they are still only one call away Thank you!!! you happy!!! Loving my new ride😍 Even after purchasing they are still only one call away Thank you!!! More

The best experience I could have imagined As a first time buyer, this was the best experience I could have asked for. The environment was very cheerful, welcoming, and professional. I worked As a first time buyer, this was the best experience I could have asked for. The environment was very cheerful, welcoming, and professional. I worked with Kelvin, and he was amazing. He was genuine, direct, and compassionate. He listened to my concerns and made me feel very comfortable. Not once did I feel rushed or pressured. I will definitely be referring him to family and friends. J Star is a wonderful dealership with a lot of integrity and beautiful cars. Thank you J Star, especially Kelvin, for my lovely experience. More

Happy I chose jstar. Great environment filled with great people. I expressed my wants, needs and concerns and they were able to address all of them. I’m enjoying my new truck and have no regrets when I look people. I expressed my wants, needs and concerns and they were able to address all of them. I’m enjoying my new truck and have no regrets when I look back on the purchasing process. 10/10 recommendation from me, Thanks Jstar family! More

Best experience I’ve had at Dealer, hands down the most friendliest people and best dealership. Thanks kelvin for my 2020 Dodge Challenger Scat Pack friendliest people and best dealership. Thanks kelvin for my 2020 Dodge Challenger Scat Pack More

Bad communication Took the jeep in and the communication was horrible, waited 2 days until I finally heard something and then they wanted to charge me for repairs on so Took the jeep in and the communication was horrible, waited 2 days until I finally heard something and then they wanted to charge me for repairs on something they should have done before releasing the vehicle to begin with. Jason was Great and very informative, He took care of the issue. I received my vehicle back and noticed my back window does not stay up anymore but I never had an issue before I took it in, so that was not good. I didn't even bother calling it in because I may be without a vehicle for another 2 days. Overall dissatisfied with everything!! More

Very friendly service department. Been there twice always have a great experience with service and maintenance being done would recommend to a friend or family have a great experience with service and maintenance being done would recommend to a friend or family More

completed as requested Jay accurately estimated the time to complete the needed services - oil change, tire rotation, ESC diagnosis, GPS update. thanks for the complementary Jay accurately estimated the time to complete the needed services - oil change, tire rotation, ESC diagnosis, GPS update. thanks for the complementary hand car wash. More