J Star Chrysler Dodge Jeep Ram of Anaheim Hills

The speed and professionalism of the staff was incredible. Cindy was kind and understanding and fought to get my vehicle done quickly and efficiently however the problem was not fixed. When i call incredible. Cindy was kind and understanding and fought to get my vehicle done quickly and efficiently however the problem was not fixed. When i called Cindy said to bring it in and we will keep working on it. More

Jose Mora has excellent customer service, this is the second time I've been into the service department an he helped me both times an took great care of me, in fact everyone was helpful an took good care second time I've been into the service department an he helped me both times an took great care of me, in fact everyone was helpful an took good care of me. I wouldn't hesitate to recommend JStar. More

Came here unexpectedly & I am pretty impressed on their employees! They really made it happen for me! Walked out with the car that i like! employees! They really made it happen for me! Walked out with the car that i like! More

Professional and great customer service. JP Garcia was very helpful and made the sale/process very easy for me as a buyer. Definitely will recommend this dealership. very helpful and made the sale/process very easy for me as a buyer. Definitely will recommend this dealership. More

Brought my 2015 Dodge Dart 06-15-2020 and my Service Consultant Cindy very personable, professional patient and quite helpful!!! Great Experience made everything effortless thank you Cindy Consultant Cindy very personable, professional patient and quite helpful!!! Great Experience made everything effortless thank you Cindy More

I pulled up and asked how long an oil change would take? He told me an hour so I waited. And actually sat for 2 hours. Before walking outside to see if my car had been started on. I saw it parked out front. He told me an hour so I waited. And actually sat for 2 hours. Before walking outside to see if my car had been started on. I saw it parked out front. I walked in and tried to find someone to ask. But there was no receptionist, I waited and stood by the wall until I saw someone and asked him how much longer it would take. He said it was finished and he just had to gather my paperwork. No car wash for me car. No car sticker to let me know the next oil change. Nobody around to update me on the progression of the service. I had no sticker on my window to let me know my next oil change. So I called, I was transferred to service and the woman said would check on the mileage for me. When she clicked over it was a different new woman....not knowing who I was or why I was calling. More

Great service My jeep gladiator broke down not long after I bought it. The owner of the business answered all of my calls on his cell phone and the service team wor My jeep gladiator broke down not long after I bought it. The owner of the business answered all of my calls on his cell phone and the service team worked hard to get the problem fixed. Highly recommend. Nacho Mora kept me up to date through text it was great. Thanks. More

Horrible service and communication. First online it states you open at 7am and no one answered till 8:30. Then I was told it would take 1 1/2 to do my oil change, 4 hours later they try to charge me $1 states you open at 7am and no one answered till 8:30. Then I was told it would take 1 1/2 to do my oil change, 4 hours later they try to charge me $128 for a service I had already paid, then they gave me my truck without a wash! Last time giving them my business! More

Warranty recall Took vehicle in for warranty work and fix a few recalls. work was done quickly, communication was good, and was provided with a nice loaner vehicle. w Took vehicle in for warranty work and fix a few recalls. work was done quickly, communication was good, and was provided with a nice loaner vehicle. will be back for future work. More

Josh, kelvin and Chris were awesome. Thank you all for a great experience I will definitely refer business your way. I also appreciate the new tires that I was not charged for. great experience I will definitely refer business your way. I also appreciate the new tires that I was not charged for. More