J Star Chrysler Dodge Jeep Ram of Anaheim Hills
Anaheim, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 668 reviews
Good old fashion service My first time servicing my new van. From the appointment making experience I realized this dealership was different. Being a recall service, there was My first time servicing my new van. From the appointment making experience I realized this dealership was different. Being a recall service, there was difficulty in obtaining a rather rare part. Talking to "bigger" dealerships I realized this re-call was going to be a pain . Most of my van friends all had miserable experiences with this recall. Well Baylee showed me just how different J Star is. She kept her word and got back to me as soon as she obtained the needed part. Though I contacted three other dealerships, Baylee was only one that kept her word. Some day I might hear from the others. As to the service itself, being a hands on type I enjoy following my vehicle's service visits. Well though I respect all shops' policies of employees only, I was allowed to watch the shop work while staying outside. Learned not to complain how difficult changing my 02 Boxster's air filter is after seeing one changed on a modern 911. Will never complain again. From a distance I saw my van's assigned mechanic struggle replacing the shift linkage. Of course he knows how but was glad I did not have to do it. The shift lever feels solid now, big difference from the original one. I was treated extremely well by what I perceived were managers and especially a shop foreman. Finally met my vans' mechanic when he brought it out and liked and thanked him. So yes I am happy I chose J Star to service my van going forward. More
I had my van towed there, 3 different people promised to call me with status, I had to keep calling them for information. Otherwise 5 stars. call me with status, I had to keep calling them for information. Otherwise 5 stars. More
Amazing experience! Already recommended to local family and friends. Thank you for treating us so well. We will be back again for sure. Thank you. and friends. Thank you for treating us so well. We will be back again for sure. Thank you. More
Jared and his crew at JStar went above and beyond to find me the exact Bright White 2020 Wrangler Rubicon Recon that i was looking for. I can definitely say it was a family experience. I highly recommend yo me the exact Bright White 2020 Wrangler Rubicon Recon that i was looking for. I can definitely say it was a family experience. I highly recommend you purchase your next vehicle here. More
Best of the best! Charbel really is the plug and hooked me up with my dream car at the best rate possible! Fixed my credit first then I was ready to purchase my next car. me up with my dream car at the best rate possible! Fixed my credit first then I was ready to purchase my next car. More
Very happy I have worked with Jay the last couple of times that I have been to J Star and have been very happy when I leave. I have worked with Jay the last couple of times that I have been to J Star and have been very happy when I leave. More
I had good experience and will buy my next vehicle at your location. Small issue, have not receive the spare key and need minor fix to replace the screws to the driver side below panel loose. your location. Small issue, have not receive the spare key and need minor fix to replace the screws to the driver side below panel loose. More
Dawn and nick made car buying easy. Great customer service and great sales team .. thank you once again for such an amazing experience.. well definitely recommend! service and great sales team .. thank you once again for such an amazing experience.. well definitely recommend! More
Excellent service Called for a service appointment, call was answered promptly and professionally. Cindy checked for parts on a recall and scheduled me for the next day Called for a service appointment, call was answered promptly and professionally. Cindy checked for parts on a recall and scheduled me for the next day. Repair was done in time promised, the shuttle driver was great. You could not do any better. More
The service writer did his best, even though there was a 4 week delay on my parts. The only issue I have is with whoever worked on my truck. There we’re screws on my floorboard, a couple of leftover nuts re 4 week delay on my parts. The only issue I have is with whoever worked on my truck. There we’re screws on my floorboard, a couple of leftover nuts resting on my tonneau cover, and my OEM seat covers on both front seats were not secured and the bottoms just flap and drag on the floorboards. Now that’s inexcusable. More