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J Star Chrysler Dodge Jeep Ram of Anaheim Hills
Anaheim, CA
668 Reviews
Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including RAM 1500 and Wrangler
Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle.
Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate.
We are conveniently located in Anaheim Hills, CA, and offer the best selection of new Chrysler, Dodge, Jeep, and Ram vehicles. We also have a great selection of used inventory to peruse through. Our finance department is comprehensive and will help make the process a breeze- you can even calculate our your future payment now on our easy-to-use online tool! Contact us or visit today to learn more. Come in and find out why JSTAR CDJR is your ONLY CHOICE for a new or pre-owned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 668 reviews
August 16, 2020
Great Service All Around I recently switched to this dealer for Jeep service and am very impressed! When they answer the phone, they are very helpful and take the time to expl I recently switched to this dealer for Jeep service and am very impressed! When they answer the phone, they are very helpful and take the time to explain everything to you. Most dealers, just transfer you to the "service" department. Both times, I walked away with only the deductible! I was scared that they might recommend other services and take advantage of me, but this is definitely is not true. It was very easy to get an appointment and service was very quick. They kept me updated of the status as well, which I appreciate. More
by LYNETTEMSWANSON
Verified CustomerEmployees Worked With
Nacho Mora, Baylee Shelton
August 15, 2020
Excellent work. Jstar was a clean and inviting, made me feel comfortable, everyone was super helpful. Couldn’t ask for a better experience. And they work very quick. feel comfortable, everyone was super helpful. Couldn’t ask for a better experience. And they work very quick. More
by c.allmendinger1
Employees Worked With
Other Employees :
Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
August 14, 2020
Questions not answered I texted my sales representative about three questions and never heard back. Is there another set of keys? Is there a spare tire and if not where is t I texted my sales representative about three questions and never heard back. Is there another set of keys? Is there a spare tire and if not where is the inflator that’s should be under the seat? And lastly the door realease is broken. More
by moto.ro60
Employees Worked With
August 14, 2020
Amazing service department, took care of all need problems, got my truck back to me quickly.. stoked those guys did a great job and picked up my truck washed which was a plus! problems, got my truck back to me quickly.. stoked those guys did a great job and picked up my truck washed which was a plus! More
by HBkiteboarder
August 14, 2020
Hidden Labor fees Agreed to 20k standard service minus brake inspection. Since these are services you do hundreds of times, I would assume your labor is known and added Agreed to 20k standard service minus brake inspection. Since these are services you do hundreds of times, I would assume your labor is known and added to pricing. Not sure what Labor type C is, since there is no legend. But, at check-out labor fees were added in excess of 90.00. That is completely unacceptable and very disappointing. , More
by MMUSTAFA51
Employees Worked With
Cindy Shelton
August 14, 2020
Jay in Customer Service at J Star is the Best! I am very happy with J Star Service, but more than anything, our customer service representative, Jay, who was always in contact with us, and keeping I am very happy with J Star Service, but more than anything, our customer service representative, Jay, who was always in contact with us, and keeping us up to date at all times regarding our vehicle and what was occurring. Ask for Jay, you won't regret it! More
by JDKENT
Employees Worked With
Jay Ligorria
August 13, 2020
Warranty Work Well Done Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! More
by BRODOG49
Employees Worked With
Cindy Shelton
August 13, 2020
This dealership is great! Nick and Dawn are friendly and knowledgeable. They made the buying experience super easy. I also had a tow hitch added to my vehicle and Jason in the service department is very hel knowledgeable. They made the buying experience super easy. I also had a tow hitch added to my vehicle and Jason in the service department is very helpful as well. I would highly recommend J Star to anyone looking for a new vehicle. More
by Jt412
August 12, 2020
Cindy Shelton have very good customer Servise and Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. More
by vpatelh
Employees Worked With
Cindy Shelton
August 12, 2020
Excellent service. Cindy was informative, knowledgeable, professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. More
by kdirwin
Employees Worked With
Cindy Shelton
