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J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.7
667 Reviews
Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including RAM 1500 and Wrangler Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle. Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate. We are conveniently located in Anaheim Hills, CA, and offer the best selection of new Chrysler, Dodge, Jeep, and Ram vehicles. We also have a great selection of used inventory to peruse through. Our finance department is comprehensive and will help make the process a breeze- you can even calculate our your future payment now on our easy-to-use online tool! Contact us or visit today to learn more. Come in and find out why JSTAR CDJR is your ONLY CHOICE for a new or pre-owned vehicle!
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8200 E Crystal Dr

Anaheim, CA

92807

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Showing 667 reviews

March 27, 2023

You guys do a very good job I will all way bring car to J star More

by E.LAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
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Mar 28, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We appreciate your business and hope to see you back again at J Star Chrysler Dodge Jeep Ram of Anaheim Hills!

March 26, 2023

The only problem I have with this dealership, is they keep your car way too long. No service is same day !!! Every service is a week or longer! They actually had my Jeep for 9 months no joke! I got it b More

by Charcookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
Report | Print
Mar 27, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

While we are happy to hear how great the overall service is, I apologize that it has not been as quick as you would have hoped for. We always aim to accommodate the needs of our valued guests through effective and efficient work, and I am sorry that this has not been the case for you. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Abraham Gama - Service and Parts Director - 714-685-7827

March 25, 2023

Bought brand new 2023 keep wrangler. Only had been driving car for 2 weeks and has been at shop for a misfire issue it’s been a month. Contacted dealership many times for help with this More

by eman.rushdi
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Mar 27, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

I am disappointed that you were not greeted with the sale you had hoped for. We strive to deliver the best deal possible, so I am upset to hear that your vehicle is showing signs of a misfire issue. This does not sound like the timely and responsive assistance I expect from our team, and I apologize for the delay in communication and in sorting out your vehicle's issue. I think it's best I step in and offer my assistance from here. I will search for your contact information and be in touch soon. Thank you, Kelson Hutchinson - General Sales Manager - 714-685-7827

March 22, 2023

J Star is the best dealership I’ve dealt with in years. Every associate has a smile on their face and they are very professional and kind! Harvey Montoya is the best Service Consultant in the business!!Tha More

by Whittingtonpar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Montoya
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Mar 23, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Harvey and the entire J Star Chrysler Dodge Jeep Ram of Anaheim Hills team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

Mar 23, 2023 -

Whittingtonpar72 responded

It’s a pleasure doing business with J STAR! Harvey Montoya is the best! Thank you Harvey!

March 21, 2023

Pleasant experience. People were nice and respectful geared to take care of me making me feel important More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Kyle
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Mar 22, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Mike, we thank you for the stellar review here at J Star Chrysler Dodge Jeep Ram of Anaheim Hills! It's always great to hear that our team is firing on all cylinders. We appreciate you and hope to work with you again!

March 20, 2023

Good service, just waiting on parts to do a recall. For some reason Ram does not have the parts out to the service centers. More

by Doug’s Ram 2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Report | Print
Mar 21, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the J Star Chrysler Dodge Jeep Ram of Anaheim Hills team. If there is anything more we can do to assist you, please feel free to reach out!

March 19, 2023

It took 7 months to repair my car I’m not coming back there even for parts More

by Autostore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Gama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora, Ali Khan
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Mar 20, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

It is concerning to see that our service fell short of our standards of timeliness. I would appreciate the opportunity to learn what transpired so as to improve going forward. Please give me a call at any time. The team would appreciate the opportunity to make things right. Abraham Gama - Service and Parts Director - 714-685-7827

March 18, 2023

Great and fast service on my oil change and check up! Thank you jstar for the help!! More

by jjligorria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Report | Print
Mar 20, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Our team is always happy to help you out! Thank you so much for choosing J Star Chrysler Dodge Jeep Ram of Anaheim Hills and please let us know if you need anything at all!

March 18, 2023

Amazing service and the best associates. Shoutout to the service team and sales. You’re kindness and hospitality is appreciated More

by PRINCESS KEILA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora, Teresa Toomalatai
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Mar 19, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Keila, it means so much to us to see your review! Thanks from the team at J Star Chrysler Dodge Jeep Ram of Anaheim Hills.

March 18, 2023

JSTAR service was amazing im bringing all my cars here for service in the future. More

by jonathankyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
Report | Print
Mar 20, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the J Star Chrysler Dodge Jeep Ram of Anaheim Hills team. Drive safely, and we hope to see you back again down the road!

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