J. Pauley Toyota

Great to work with! Highly recommend Angela Baggs as a salesperson. She had the car ready for us when we arrived and was very easy to work with. Quick and easy transactio Highly recommend Angela Baggs as a salesperson. She had the car ready for us when we arrived and was very easy to work with. Quick and easy transaction! More

Great This was our 3rd car purchase from J Pauley. James was great & easy to deal with and we will be back! Their service department is great too! This was our 3rd car purchase from J Pauley. James was great & easy to deal with and we will be back! Their service department is great too! More

Surpassed expectations Surpassed my expectations! Great value on my trades, didn't have to haggle at all thanks to Ron Pauley and Gary Baber. Great deal on the 2 vehicles Surpassed my expectations! Great value on my trades, didn't have to haggle at all thanks to Ron Pauley and Gary Baber. Great deal on the 2 vehicles we bought, salesman was knowledgeable and friendly and at no point pushy or overbearing. Thank you Karl! Finance was easy and no hassle thanks to Curtis and Harold! All around great experience! More

Got our daughter a car for her and our granddaughter Got the car we,wanted for our daughter at a reasonable price. We wanted a car that was perfect for our daughter, to match her personality and we foun Got the car we,wanted for our daughter at a reasonable price. We wanted a car that was perfect for our daughter, to match her personality and we found it at J Pauley. We have traded with them Twice now and I'm sure we will again. They are nice, no pressure sales. we love it. We see "H.B." for our trade needs. Curtis, the finance manager was easy to deal with also. Another perk is free oil changes for 2 years. That is a huge plus also More

Incredibly Happy First Time Customer I was treated excellent by J. Pauley as a loyal toyota customer even though it was my first time there. I was very unhappy with ORR Toyota in Hot Spr I was treated excellent by J. Pauley as a loyal toyota customer even though it was my first time there. I was very unhappy with ORR Toyota in Hot Springs since I had previously bought 3 Camry's from them and all they were willing to do was give me $500 off for customer loyalty. Orr toyota never tried to work with me on my car budget. J. Pauley Toyota thanked me for being a loyal customer and immediately worked with me to get the monthly payments within my car budget range. They were very helpful and thoughtful and I will forever reccomend them to everyone and always return to them for any and all of my Toyota needs! More

Undisclosed Damage / (Hidden from CARFAX) Undisclosed damage issue with a 2014 Hyundai Equus sold without disclosing rear end damage from a prior wreck.( Tulsa Oklahoma Hyundai located the und Undisclosed damage issue with a 2014 Hyundai Equus sold without disclosing rear end damage from a prior wreck.( Tulsa Oklahoma Hyundai located the undisclosed damage) Photos were sent to Mr G Barber. Please note that J Pauley Toyota can not deny knowledge of said damage in that they were seen using electronic devices to locate such damage on other vehicles. Therefore J Pauley was fully aware that the 2014 Hyundai Equus had been wrecked and failed to disclose this information to the buyer. Spoke with Mr. G Baber about the undisclosed damage to the 2014 Hyundai Equus, Mr. Baber was rude and condescending. I hope that this is not the image that the J Pauley Toyota establishment is intending to project. Mr. G Barber statements were unprofessional asserting that any assistance that I receive would be at his leaser, only solidifying a propensity for unsavory acts. Mr. Baber stated that I should move forward with all complaints. I will take Mr. Baber's advice and move forward with all complaints. Please note that all negative J Pauley Toyota feedback hereafter posted warning other consumers as a result of Mr. Baber's failure to assist the consumer. (Note. Mr. Baber gave me a gmail account to send the photos of the damage to 2014 Equus instead of a J Pauley account, I would like to correspond through a working J Pauley email account). More

Thank you Visited this location a number of times. Looked at the Toyota Tundras, sales people came by, guess I wasn't dressed right, no one ever stopped by to s Visited this location a number of times. Looked at the Toyota Tundras, sales people came by, guess I wasn't dressed right, no one ever stopped by to see if I needed help. Thanks, I went next door and bought a new pickup from Harry Robinson. Your loss. Word of advice, don't look at how I'm dressed and think I can't afford the vehicle. Having said that, their service department rocks. Always been in and out with them. They're attentive and courteous. I own a Toyota, and will always go to these guys. Sales, you need to take a lesson from your service department. More

Outstanding experience! We worked with Adam Nobles long distance who went out of his way and worked patiently and diligently until everything was completed! We are now the ve We worked with Adam Nobles long distance who went out of his way and worked patiently and diligently until everything was completed! We are now the very happy owners of a beautiful Camry XLE and would highly recommend the dealership and this amazing young man who truly cares about customer service! Outstanding in every way!!! Great job Adam~ thank you so much!!! More

took no time kept us moving right out the door. There was no reason for the delay givin.. the place only had one more couple there it was deserted for good reaso kept us moving right out the door. There was no reason for the delay givin.. the place only had one more couple there it was deserted for good reason .. couldn't even tell you who we spoke to.. had to ask just to see the car they mite try and sell us on Monday.. pist me off everytime I think about .. they must do soo well that they don't even try.. More

Thank you! We purchased our first car with J. Pauley back in 2009. We purchased a Toyota Avalon (2008) pre-owned car. We loved our car. Gary worked to help u We purchased our first car with J. Pauley back in 2009. We purchased a Toyota Avalon (2008) pre-owned car. We loved our car. Gary worked to help us get into the car - so when the year ended in 2013, we decided to purchase another Avalon. Gary and Rob helped us again and we couldn't be happier with the service, the way they went out of their way to be of service to us. I want to highly recommend Mr. Brock. He went above and beyond his way to help us in any way he could. His professionalism and courtesy blew us away. He is an asset to J. Pauley Toyota - they should be proud to have him. Spicer's More