Back

J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

Directions

By Type

Showing 185 reviews

September 11, 2019

Wheel sensor Jana was awesome and the Technician was very knowledgeable and helpful. This was a great visit. I will be returning again. Thanks Janna! Wish I knew t More

by Mr.Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janna
September 07, 2019

4 runner 2nd time to buy from them would do it again so nice treat you so nice was in and out in no time at all More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
August 30, 2019

Mechanics leave black dirt prints inside & out The workmanship is good and finding reviewed with owner before further service is performed .. biggest problem On EVERY visit is the workers leave B More

by scooby-do
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
July 29, 2019

Very positive I had a bad experience with another Totoro deanship. My experience with Pauley was so different. Harold,, H B and Curtis were a pleasant experience. More

by wpp
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mentioned above
July 22, 2019

Maintenance I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room More

by MCX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody there were others but I don’t remember their names.
July 17, 2019

18 month service Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as sc More

by 1stToyoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
July 16, 2019

Great service Friendly service dept., Sales people, receptionist friendly. They care about the customers. Great parts dept, good selection of new and used cars. Cus More

by Brandy2117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers
July 15, 2019

Easiest vehicle purchase I’ve ever had The salesman was not pushy at all, answered our questions, explained what he was doing and gave us a very fair deal. I would and will go back to J Pa More

by Choff861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
June 17, 2019

Jackie Greene, sales I am impressed with Jackie’s attitude about customer service. She is pleasant & knowledgeable when talking with you & goes the extra mile to help you& More

by AJJJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Greene
June 14, 2019

New Highlander Jackie Green is a 20 out of a 10 review!!!! My 3rd vehicle she is the best!!!!! Always happy cheerful and helpful!!!!!! Just the best More

by Vicki412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green
...
14
...