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J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

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Showing 185 reviews

December 09, 2019

I’ve used them on all my Camrys and on my Lexus. Always friendly and very professional. I’d not take my Lexus anywhere else for service or other repairs. More

by elaine2155060
Recommend Dealer
Yes
Employees Worked With
Cole
November 23, 2019

Great service ! Friendly! In and out in less than an hour! Nice area to wait with coffee and water. Televisions in two separate areas!! Thanks More

by jcs
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the Service Rep that helped me
November 19, 2019

Went in for a blinker light out. Was scared it would take forever. In and out under 2 mins. Excellent service. Place was clean and nice. More

by toyota4sell
Recommend Dealer
Yes
Employees Worked With
Jana
November 17, 2019

Exceptional car buying experience. The staff are friendly knowledgeable people who treat you like family. I love my new Toyota. Thank you so much JPauley! More

by JWilliams
Recommend Dealer
Yes
Employees Worked With
Drake Howard, Curtis Michitsch
October 29, 2019

We were treated very fairly, the process went smooth , and painless! It was one of our better experiences buying a new vehicle. We would recommend this dealership to anyone. Thank you Tony, and j.pauley. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Henson, and Adam the internet manager, and Curtis.
October 22, 2019

Guy buy My 3rd Toyota from J Pauley Toyota. James always listens to what I want and expect and will find it for me at the price I can pay. He is not pushy a More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
October 15, 2019

Great customer service We had a very good experience purchasing our new 2019 4 Runner from J Pauley. All the staff was very kind and attentive. HB was our sales rep and he d More

by Hillier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HB
October 09, 2019

Fast Efficient Service I had purchased my Toyota Highlander at J Pauley Toyota. They were easy to deal with. It was now time for my 20,000 service. It was easy to make an More

by SKKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill King
October 01, 2019

Friendly Staff Very patient and friendly staff. Great deal on new Highlander.... Tony was very knowledgeable about all it's features. Extremely kind and upbeat.... More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Henson, Gary Baber, & Harold Mings
September 24, 2019

Car maintenance and trade in optiond I was very impressed with James Summers He broke the math down so I could understand whether I could afford a trade in. Very nice man! James was ve More

by WHBurgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Summers and Jana
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