J. Pauley Toyota

I was unable to get my 24 Tacoma out of gear and was stranded at car wash. I have been buying Toyota’s from Tony Henson for many years at J Pauley. I called the dealership service dept & they did not kn stranded at car wash. I have been buying Toyota’s from Tony Henson for many years at J Pauley. I called the dealership service dept & they did not know how to help. I asked if Tony was working, spoke with him & within 10 minutes he arrived and addressed the problem & got me on my way. His management needs to know what a Gem they have. More

Everything went great no problems they had everything ready when I got there. Work was don’t I. A timely mannerj ready when I got there. Work was don’t I. A timely mannerj More

Excellent service and couldn’t ask for more helpful, considerate, and respectful service representative’s. considerate, and respectful service representative’s. More

Salesman did a good job telling us all about the truck and letting us drive differently models and letting us drive differently models More

Love the vehicle, love the service! Everything is so easy. Greatest dealership I’ve ever dealt with Everything is so easy. Greatest dealership I’ve ever dealt with More

Service department is an absolute scam. Go in for a simple oil change and they try and say my car has an oil leak and want X amount to look at it and fix it. Yet when asked to look at the l Go in for a simple oil change and they try and say my car has an oil leak and want X amount to look at it and fix it. Yet when asked to look at the leak or even be told where it is they can’t show the leak or answer where it is. Save your wallet and go somewhere else. More

Repeat customer here. Have bought four new vehicles from them. Tony Henson is a great guy and salesman. I highly recommend this dealership! Service dept. is wonderful too. Have bought four new vehicles from them. Tony Henson is a great guy and salesman. I highly recommend this dealership! Service dept. is wonderful too. More

Quick, friendly service. Heather always helpful. Short wait and fixed the issue I took the car in for. Heather always helpful. Short wait and fixed the issue I took the car in for. More

Great in and out service. I didn’t even make an appointment but they still knocked everything out I didn’t even make an appointment but they still knocked everything out More

Have some idiot lights keep coming on took it to J Pauly they put a new gas cap on it before I got home it was already lights back on take your car somewhere else they didn't fix problems unless it pays the they put a new gas cap on it before I got home it was already lights back on take your car somewhere else they didn't fix problems unless it pays them to do so cars 3 months old cheaters wish i never walked in j Pauly and bought the car but i will contact Toyota corporation again More