
J & M Imports
Phoenix, AZ
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Dealer has a vehicle in stock I am interested in. I live 90 minutes away, so I emailed to inquire about the opportunity to leave my vehicle at their dealership and drive their vehicle to be inspecte I live 90 minutes away, so I emailed to inquire about the opportunity to leave my vehicle at their dealership and drive their vehicle to be inspected by my local mechanic, possibly requiring overnight. When I received no response after several days, I called the dealership to make the inquiry verbally and was responded to arrogantly, rudely, and abruptly dismissed as if simply mentioning the idea was OUTLANDISH by the sales person who answered the phone. Seems maybe they do not want their car independently inspected...🤔🧐🤨 This experience seems to confirm most of the others mentioned here about J&M IMPORTS. Maybe they could IMPORT the book "How To Win Friends and Influence People" or " The World's Greatest Salesman" to work on their SOFT skills of sales. Here's the Response from the owner I received: Rick. We welcome mechanic inspections, we have for 15 years. Like we explained to you on the phone, due to liability reasons we can't let you take it overnight on a 3 hour round trip to your mechanic. Please find a mechanic shop within a 10 mile sqaure radius. There are about 1000 shops within that distance. Thank you. THIS EXPLANATION IS A COMPLETE AND TOTAL LIE!! NOTHING WAS EXPLAINED TO ME!! The phone response to my inquiry was simply, "No chance." with an insulting laugh. This place does NOT WANT YOUR MECHANIC to look at their 2005 Buick LaCrosse, at least. More
Love the way they do business. Advertise the price, the CARFAX history along with some awesome photos. You could easily buy online and be confident of your purchase. They WILL fin Advertise the price, the CARFAX history along with some awesome photos. You could easily buy online and be confident of your purchase. They WILL find me my next car. More