J & M Imports

I called and was greeted by the rudest salesperson I have ever seen. I figured maybe he was having a bad day so I went to see the car in person on Wednesday and boy was I surprised. The guy there named " Ac ever seen. I figured maybe he was having a bad day so I went to see the car in person on Wednesday and boy was I surprised. The guy there named " Ace " was very aggressive and condescending. By far the rudest salesperson ever. He started cussing at me and said " buy a car or leave " who says that ? Totally unprofessional. We left and bought a car down the street where we were treated with respect. This place is a joke and Ace is a wanna be bully. More

I was sold a vehicle that does not have working signal lights, headlights, doesn’t lock and cannot read tire pressure among other things. The vehicle was advertised in good condition and things that we we lights, headlights, doesn’t lock and cannot read tire pressure among other things. The vehicle was advertised in good condition and things that we were not able to see during the day have come up at night and I believe that Lee Knew these things and still neglected to consider my safety and sold me the car anyway. They do not provide great quality and I would advise you to go with someone else is this would be a bottom of the barrel chop shop type of establishment and I should’ve known better because when we were speaking with Lee, he told us that he had a crazy woman and her husband that were unsatisfied with their car recently and the gentleman was trying to return it, and the police had to get involved… looking back that was a MAJOR RED FLAG cause here I am with a lemon courtesy of J&M! More

Ace was horrible, he made several sexually perverted advances towards my daughter very disgusting and inappropriate. It seems this is a trend at this dealership as reviewed on cars.com where some other advances towards my daughter very disgusting and inappropriate. It seems this is a trend at this dealership as reviewed on cars.com where some other employee named Todd harassed a 19 yo girl. Ace is a pig who belongs in jail. I can't believe a business owner like Ace acts soo unprofessionally. More

The check engine light came on within 9 days of the sale and has come on 3 more times since. I highly recommend purchasing elsewhere. I wish I had! and has come on 3 more times since. I highly recommend purchasing elsewhere. I wish I had! More

My wife and daughter went there to buy a car and had to bring the car back for a brake light. When my daughter, who is 19 years old, got home she found a note from an employee that works at the lot.Appare bring the car back for a brake light. When my daughter, who is 19 years old, got home she found a note from an employee that works at the lot.Apparently Todd, the employee , gave the note to another employee to put in her car. So 2 xxxxxxx employees are involved. Todd then sent her pictures of his genitalia and told her what he wanted to do her. My wife and daughter told me that Todd appears to be over 40 years old. I wonder what else is going on at this place ???? I will say that the salesman and owner were very nice and professional, but the damage was already done. How very unprofessional, for a father to have to deal with this. I plan on contacting the BBB, Adot, Az independent dealers association, and the state attorney general. I urge anyone that experienced anything similar to contact those organizations. This should not be happening. More

I couldn't get approved due to my credit score. I tried to do everything possible but it just didn't work out. I tried to do everything possible but it just didn't work out. More

Lipstick on a pig. Well actually, many pigs and lots and lots of lipstick. My son was interested in two cars that they had on their lot. He drove out there on 12/23 to Well actually, many pigs and lots and lots of lipstick. My son was interested in two cars that they had on their lot. He drove out there on 12/23 to look at them, test drive, and hopefully make a purchase that day. The owner, “Ace” came out and told him that they don’t let anyone drive their cars that have manual transmissions as they are apt to breaking. Instead, my son (who has only ever owned stick shifts) had the privilege of being chauffeured around by the lot attendant instead of being allowed to drive. Seriously, how do you expect to sell a car if you don’t let the buyer drive it??? Anyway, my son was still interested in one of the cars, a silver 2010 Mazda Speed3, so he and I went back on 12/26. When we got there, I recognized the place. I then reminded my son that he and I had been there about two years ago and looked at a tan Mini Cooper that was shiny and nice on the outside, but it was obvious the car had been poorly maintained, then patched together and priced at about 3X what it should have been. I mean, the car was at the end of its life. The salesman was also very pushy, evasive with the questions we asked, and just down right sketchy. We left pretty quickly that day. But I digress… This time, once we got on the lot, I saw that several of the cars had recently been poorly painted. I mean, it’s really easy to tell: orange peeling, bubbles, paint not matching the inside of the door jams, & etc. I told the guy we wanted to drive the Mazda, and I guess that since my son had his old man with him this time, the guy knew we were serious. We were lucky and he let us drive it! (with the lot porter riding in the backseat, of course). Funny thing is, I—the old man, wasn’t buying the car, my son was. In fact, had “Ace” allowed him to drive the car initially, he probably would’ve bought it then and there. I’m glad that “Ace” was a d#%k before because I got to see the car myself and show my son (who was seeing it through rose colored glasses) all of the concerning things I discovered about it. Anyway, the car drove ok, but there was a deep rattle/thumping coming from the wheel area in the back, on the passenger side. And then when we got it back to the lot, the Mazda had a hot plastic/burning smell. Popped the hood and the engine was sparkling clean—on top. Ran my fingers in a couple of places not visible from the top, and they came out caked with black goo. There were also components in the front of the engine compartment that were new. Just in the front though. I had a closer look at the front bumper and the gapping was way off; the gap on the passenger side was as narrow as a dime, but on the drivers side, you could stack three nickels and shove them between where the bumper and the fender met. I then crawled under the car and saw that the bumper was attached to the frame with baling wire! Yes, that’s right: rusty BALING WIRE. We could tell this car had been wrecked just by looking at it. But for a goof, we asked the guy what his best price would be and he wouldn’t budge a cent. Didn’t bother asking about taking it to Mazda for a pre-purchase inspection; this car was nowhere near worth what they were asking just from what we saw. Who knows what else the pre purchase inspection would’ve revealed. Decided we had wasted too much time there and moved on. We got a fresh start the next morning, found a great car, and bought it that day. TLDR: These guys are car flippers; they buy wrecked/worn out/crappy cars (pigs) from auctions, fix the blatantly obvious things as cheaply as possible, slap a cheap coat of paint (lipstick) on them, and try to sell them for far more than they’re worth. More

Daughter took the vehicle for a test drive and reported the right front tire had excessive movement and was worried about the safety of the vehicle. The dealership was very small so not sure if they had th the right front tire had excessive movement and was worried about the safety of the vehicle. The dealership was very small so not sure if they had the ability to have it checked there. More

They were very helpful and informative about the vehicle. Looking forward to doing business with them in the near future vehicle. Looking forward to doing business with them in the near future More

Dealing with Lee at J&M Imports was a very pleasurable experience. I highly recommend this business if you value honesty and integrity the way that I do. experience. I highly recommend this business if you value honesty and integrity the way that I do. More