J.D. Byrider

Amazing We had some difficulties on our part but the dealership still made it happen. The team was amazing & really wanted to make sure we left with a car tha We had some difficulties on our part but the dealership still made it happen. The team was amazing & really wanted to make sure we left with a car that same day, while we had been turned down by another dealership that same day. Would definitely recommend to a friend, thankyou Rosi! More

Loyal to pissed customer I purchased a vehicle from JD BYRIDER last year read/signed the contract I was NEVER late on my payments always in time up until December 2018 I was l I purchased a vehicle from JD BYRIDER last year read/signed the contract I was NEVER late on my payments always in time up until December 2018 I was late with 1 payment due to a job change well long story short now working 2 jobs I paid December payment ( 16 days late) still now able to pay Jan 10th payment ask Jeremy if he could give me a week to pay it I was told that wasn't what the contract said have the money by 7 today I'm so upset how can I work without my vehicle and I'm not a month or two behind as long as I was making my payments everyone was so nice and understanding people fall short at times I never said I wasn't going to make a payment I just need more time so of your a loyal customer to JD BYRIDER don't miss a payment they're quick to put you in a vehicle but even quicker to take it from you... More

Unsatisfied customer Apply online, go in to there location and spend 1:30 minutes to get turn down with out a acceptable reason why speak with numerous people over the pho Apply online, go in to there location and spend 1:30 minutes to get turn down with out a acceptable reason why speak with numerous people over the phone and no one can still tell me why they can't help me go as far as to speaking with the GM which he gave me a to-do list before I could try again complete that list and now I cannot get no one on the phone anymore More

Very relaxing they made us feel right at home . We went in with 3 kids undte the age of 8 and they made us feel very welcome.I would recommend J.D byryder to anyone in need of help for a car. Thank We went in with 3 kids undte the age of 8 and they made us feel very welcome.I would recommend J.D byryder to anyone in need of help for a car. Thank you so much David and Kody Smith we appreciate you. More

Jason, John and their crew in the shop do a great job. Jason, John and their shop crew take great care of me whenever I take my car in for any service. Jason demonstrated exceptional customer service recov Jason, John and their shop crew take great care of me whenever I take my car in for any service. Jason demonstrated exceptional customer service recovery soon after my purchase. More

They was awesome They helped me get a car that I thought could not get after 3 times I've been there they was nice too me ty They helped me get a car that I thought could not get after 3 times I've been there they was nice too me ty More

This was one of the most wonderful experiences I have my ssa My sales Rep Mr David Brooks is a Credit to J D Byrider I am a very happy Customer Rev God Bless!!! Jerome R, Milton My sales Rep Mr David Brooks is a Credit to J D Byrider I am a very happy Customer Rev God Bless!!! Jerome R, Milton More

Awesome service and amazingggg staff Their staff is amazinggg an they’re services are very professional. Ms. Rosi is Heaven sent along with the entire sales/staff. They made it possible i Their staff is amazinggg an they’re services are very professional. Ms. Rosi is Heaven sent along with the entire sales/staff. They made it possible in so many ways for me to drive off in the Vehicle I wanted!! Thank you guys ?? More

David was awesome David was great! He got me into the car of my choice and gave me a great down payment plan based on my pay schedule. I referred my sis and got $100 ca David was great! He got me into the car of my choice and gave me a great down payment plan based on my pay schedule. I referred my sis and got $100 cash referral today. If you need a good reliable vehicle, go see David at JD Byrider in Tyler on Loop 323. Tell him Edward sent you!!!! More

Great customer service I went in for an oil change. It was quick and the tech even provided my with helpful pointers to keep me from damaging my vehicle in the future I went in for an oil change. It was quick and the tech even provided my with helpful pointers to keep me from damaging my vehicle in the future More