J.D. Byrider

Great service they did everything possible to get me approved for a car with affordable payments approved for a car with affordable payments More

Purchased a car from JD Byrider of Kokomo, Indiana. If there was a way to give no stars, I would. We have purchased many cars in our lifetime, and this was by far the worst experience ever. We never m If there was a way to give no stars, I would. We have purchased many cars in our lifetime, and this was by far the worst experience ever. We never missed a payment and paid off the car early. First, a week after we purchased the car, the driver seat belt stopped releasing. My Wife was stuck in the vehicle several times. They said this was not coveered under the warranty! Then, after two months, the AC stopped working, and they said this was not covered under the warranty. Then, a couple days later, the backup camera stopped working, and theh said this was not covered under the warranty. A couple days later, one of the tire pressure sensors stopped working, and they said thiz was not covered under the warranty. Three months in, the fuel pump went out... guess what they said? Yup, it wasn't covered under the warranty. When i complained, they said i should have purchased the optional extra warranty. I stopped calling them. Then, fast forward to my early pay off. They said they were going to mail the title Nd extra key to us. We waited a month, but never received it. So we called them back, and they told us they had just mailed it and to give it a few more days. We waited another month, amd it never came. I called them back, and they said it was just mailed. I told them that's the same thing they said last time. They said there was some confusion and to wait a few more days. I offered to just come and pick it up, and they said it had already been mailed. Sobwe waited ANOTHER MONTH, and still no title or extra key. We called one more time, and they said it was just mailed the prior thursday!!! We waited another couple weeks, and it never came. So we got online and ordered a new title through the BMV Website. But they had the mailing address as JD Byrider of Kokomo and wpuld not let us change it because the lean was still on the title. Sobwe paid the $15 and it got mailed to JD Byrider of Kokomo. We waited a month, and then called JD Byrider in Kokomo, and they said they already mailed it. It still NEVER CAME! So we drove over to JD Byrider of Kokomo and walked in, and they handed us the title before i even announced wbo i was. The title was the replacement title we had ordered. And they signed off the lean and dated it a few weeks prior, so they had the title right after i ordered it. They still would not give ius the extra key! With terrible interest rates they charge, and the terrible, and borderline fraudulent, service and lack of warranty, i cannot belive this company is still in business! Never buy from them, ever! More

Bought my 3rd car at byryder. I love everything about them from sales,finance to service dept.Lu Ann Smith I love everything about them from sales,finance to service dept.Lu Ann Smith More

Fast and understanding, easy to work with They worked with me. I was really happy with the service and how fast they worked with me. I would highly recommend coming here. I’m very happy with m They worked with me. I was really happy with the service and how fast they worked with me. I would highly recommend coming here. I’m very happy with my purchase More

Wonderful experience with Ashley Very friendly staff and very helpful. I would recommend this dealership to anyone. Ashley helped me multiple times decide on the vehicle. I'm very tha Very friendly staff and very helpful. I would recommend this dealership to anyone. Ashley helped me multiple times decide on the vehicle. I'm very thankful. More

Great experience The staff was very helpful and informative. They made this stressful time in my life very easy. I could not be happier with my experience. The staff was very helpful and informative. They made this stressful time in my life very easy. I could not be happier with my experience. More

My brake & tail lights weren't working. The guys at the garage are the best! I drove up to ask where my fuse block was and they took my car right in, did diagnostics on it & corrected my iss The guys at the garage are the best! I drove up to ask where my fuse block was and they took my car right in, did diagnostics on it & corrected my issue Immediately! I was in and out in less than 1 hour! Always respectful, professional & knowledgeable! More

service Oil change, I took my car in for a scheduled oil change and also had the check engine light on. They changed the oil and a small vacuum tube Oil change, I took my car in for a scheduled oil change and also had the check engine light on. They changed the oil and a small vacuum tube More

Service Department The service department is the best and go above and beyond to help the customer. I greatly appreciate their assistance and advice on how to address co The service department is the best and go above and beyond to help the customer. I greatly appreciate their assistance and advice on how to address continued mechanical issues. More