J.D. Byrider - Madison, TN

This dealership is the epitome of what a truly reputable and caring sales business should be. They're focused first and foremost on the customer's wants and needs and they show in words and actions how much and caring sales business should be. They're focused first and foremost on the customer's wants and needs and they show in words and actions how much they care. Our rep Austin was so down to earth, up front and honest, and was so easily relatable and we knew we could trust him and Kevin the in house finance person. There was no pressure, no greed, and no underhanded business and toxic sales tactics at play which was so refreshing and we are so so happy with our purchase. More

Ray went above and beyond for me. I appreciated the effort he made to get me into a vehicle! I appreciated the effort he made to get me into a vehicle! More

Ray was great! He worked with me and was able to help me get into a vehicle that I love. He worked with me and was able to help me get into a vehicle that I love. More

Jay and shanon was very friendly and so helpful in me getting my car. They took the time and explained things as we went along. getting my car. They took the time and explained things as we went along. More

Wonderful customer service , helped find a car that fit my needs. Corey, Ray and Shannon are beyond wonderful at what they do. my needs. Corey, Ray and Shannon are beyond wonderful at what they do. More

Great service JD Byrider has a great customer/mechanic service. Elvis is the greatest! He is kind. He took his time and was very patient in explaining the procedure JD Byrider has a great customer/mechanic service. Elvis is the greatest! He is kind. He took his time and was very patient in explaining the procedure to me. More

Fast very friendly and easy Jeremey was incredible as was the entire staff! Very friendly easily navigated through the process and it was overall a fantastic experience! I would Jeremey was incredible as was the entire staff! Very friendly easily navigated through the process and it was overall a fantastic experience! I would definitely recommend J.D. Byrider to friends... More

service department I just got my car and it was making a popping sound and they said if it wasn't broke they wont fix it heeeeeelllllpppp I just got my car and it was making a popping sound and they said if it wasn't broke they wont fix it heeeeeelllllpppp More

Great experience Overall a very positive experience. Comfortable and laid back environment. Lane has been excellent to work with and I would definitely recommend him a Overall a very positive experience. Comfortable and laid back environment. Lane has been excellent to work with and I would definitely recommend him and J.D. Byrider to others. More

Buy here ...pay dearly!! Third time my vehicle has broken down. J D Buyrider is supposed to sell dependable vehicles. On top of the extremely high interest rates, I've been Third time my vehicle has broken down. J D Buyrider is supposed to sell dependable vehicles. On top of the extremely high interest rates, I've been stranded on the road three times in less than a year and a half. Today the repair bill is $1,053.00!! I go to crank my truck to leave.....still having the same problem. They said it was fixed. LEFT it again at the service department. Needless to say....I'm broke!!! DO NOT BUY A VEHICLE HERE!!!!!!! More