
J.D. Byrider - Glendale Heights
Glendale Heights, IL

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Service appointment was a joke I paid my bill and service was a joke 20 minutes to make copyies of receipts and not one dam people including management was wearing a mask was a joke 20 minutes to make copyies of receipts and not one dam people including management was wearing a mask More
xxxx jd byrider the one in bridgeview sold me van second day check engine light came on. Then $1300 worth of work in 5 months of have the van so had pay triple price for the value of the van. $700 loan and day check engine light came on. Then $1300 worth of work in 5 months of have the van so had pay triple price for the value of the van. $700 loan and now additional 1400 to fix the van I am not driving and have to tow it to them for additional 100. Told van was fixed but would start up after turning key for 4 months had this problem was told it was fixed but wasn't . Every time it get cold would not start had me and my daughter on the side of the highway for 6 hours waiting to be picked up in 10 degree weather she got cov.19 after that I lost my job cause the van wasn't reliable. So xxxx them as a staff company and whole More
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Be aware!! This place is awesome with all the bells and whistles until you sign the contract then you're treated much different. The customer service is awful. Theyre taking advantage of people that are al whistles until you sign the contract then you're treated much different. The customer service is awful. Theyre taking advantage of people that are already financially unbalanced by charging insane interest rates on high mileage cars with very basic repair warranties. My most recent visit was for 5 things and 1 was the transmission and of course nothing was covered. I basically paid a $50 deductible for transmission fluid and when I arrived to pick my vehicle up, my tire was on a flat and the service center had closed. Just please do your research as I should have. More
Sarah was very instrumental in helping with getting the vehicle that I wanted, at the price that I wanted, even as far as getting a new battery in the vehicle so that it would start and run. Very satisfied vehicle that I wanted, at the price that I wanted, even as far as getting a new battery in the vehicle so that it would start and run. Very satisfied with the service at Byrider. More
Very helpful, very accommodating & very clear. I literally can’t say enough nice things, everything went perfectly! Also the CNC associate was super duper awesomeness! literally can’t say enough nice things, everything went perfectly! Also the CNC associate was super duper awesomeness! More
They were friendly and gave me all the information on the car that I asked For. It wasn’t about a sale but about meeting my needs and helping me get the best service. car that I asked For. It wasn’t about a sale but about meeting my needs and helping me get the best service. More
Ask for Sarah. Excellent experience. I’m a single mom. It was so nice to be treated with the utmost integrity. My approval process was so easy. I drove home with my new car within 2 hours. Thank you!! It was so nice to be treated with the utmost integrity. My approval process was so easy. I drove home with my new car within 2 hours. Thank you!! More
Glendale heights dealership JD BYRIDER was great, Rich worked with me every step of the way, on the phone til I came in, everyone was pleasant and friendly, they were all awesome, I will refer people to t worked with me every step of the way, on the phone til I came in, everyone was pleasant and friendly, they were all awesome, I will refer people to this dealership More