J.C. Lewis Mazda of Savannah

Recall repair We received a recall on the brakes for a Mazda 3. After 3-4 weeks of calling to attempt to make an appointment we finally went to the sales departmen We received a recall on the brakes for a Mazda 3. After 3-4 weeks of calling to attempt to make an appointment we finally went to the sales department and were able to connect with the service department. As part of the recall it was mentioned that the symptom would cause unusual wear on the brakes due to the calipers sticking. We had to pay to have all the brakes changed due to the increased wear on one brake. In addition Fairway performed an oil change, filter change, battery change and fuel line cleanse. Services that were NOT requested nor authorized. However, to get our car back we had to pay the bill. Had this not been a recall notice that needed to go to the dealer we would not have gone there. At this point, I'd rather trade the car to have the opportunity to work with a different dealership. Additional info, when we arrived one of the service personnel said the brake part was not available and in a nonchalant method indicated it was not important. When we arrived the car had NO breaks as the pads on the one wheel were totally gone, and the brake fluid had leaked out of that caliper. More

Is there any other dealership this GREAT? Service and customer care is above reproach. I would buy at this location REGARDLESS of price because of their service across the board. 5- Star rat Service and customer care is above reproach. I would buy at this location REGARDLESS of price because of their service across the board. 5- Star rating is under rating this dealership as it should have double that off available. 100% satisfaction is a guarantee that they put into force daily. Shop nowhere else. This is THE Lincoln dealer for me. Dr/ COL Russ More

Fairway Mazda Service Dept ..Savannah Ga.. Review Service Department is exceptional. We have a Mazda CX9 2012. Always have taken it to Fairway Mazda in Savannah for service up-keep. Recently I took Service Department is exceptional. We have a Mazda CX9 2012. Always have taken it to Fairway Mazda in Savannah for service up-keep. Recently I took it there for break issues however I knew it wasn’t my brake pads but something to do with the breaks. They kept it for a few days and thought they had it fixed but after driving less than a mile I had sensor lights come on that didn’t come on before. I immediately turned around and went back. It took some days to be repaired all in all, but it was ok because when I first brought it to them, I got a ride to and from work (James great guy). Then they provided me a loner for all of the days it took to identify all of the problems. Kia Collins is always wonderful to work with. Even though it’s obvious he has a lot on his plate he’s always calm and courteous each time. He’s very knowledgeable. Isaac another service team member is very courteous also. The have an exceptional waiting area, which makes any wait time relaxing. They found issues with the break booster and the master cylinder. I also had two new tiers put on. By the way if you fill your tires with nitrogen instead of air it prevents your tire sensors from going off each time the outside temperature changes. I recommend them 110%. More

A Great car sold by a rose af a sales person We bought a great car from a wonderful Sales Person. The best part of our experience was our Sales Person Jeremiah Rose. He knows his product and wa We bought a great car from a wonderful Sales Person. The best part of our experience was our Sales Person Jeremiah Rose. He knows his product and was explaining all the features on the test drive. When we got the car home and has other questions while driving it, we called Jeremiah and he took the time to answer all of our questions. I would recommend Fairway to any of my friends and tell them to ask for Jeremiah. He is like his last name, a Rose of a sales person More

Very Happy and Satisfied wit sales and service. 7 CARS LATER I AM PROUD TO WRITE THAT MIKE ARIAS(sales) is fabulous.Sold us 3 CARS.The service dept and management has been beyond expectations.You wi 7 CARS LATER I AM PROUD TO WRITE THAT MIKE ARIAS(sales) is fabulous.Sold us 3 CARS.The service dept and management has been beyond expectations.You will be so satisfied doing business with this dealership.It will be a pleasant experience. Cathy Uhlig More

Great customer service fro Oshawa berry It's our second Mazda that we're buying in the last two years with this dealership.We are very happy with their sales manager Osha Berry.He was very p It's our second Mazda that we're buying in the last two years with this dealership.We are very happy with their sales manager Osha Berry.He was very professional and kept his word on what we agreed in the starting negotiations- a quality that I respect very much in man.I recommend Osha Berry to be your go see guy in Fairway Mazda Savannah. Ivan and Nora More

Do not buy a used car from these folks. I purchased a used vehicle and it was delivered to me with multiple problems. They claim to do a 120 point inspection but they obviously do not. Their new cars are used vehicle and it was delivered to me with multiple problems. They claim to do a 120 point inspection but they obviously do not. Their new cars are probably fine, and they seem to be nice folks, but they simply can't be trusted for any used car purchases. The repairs will cost me about $700, which is terrible considering I was told the car would be perfect when I received it! More

Very Friendly! Was nice and worked with the finance company to get the price were I wanted it. Took the time to find the right vehicle for Me! company to get the price were I wanted it. Took the time to find the right vehicle for Me! More

Dealership does not honor warranty. A 3 month warranty came with vehicle yet the dealership says it does not cover the clutch. The warranty clearly saystransmission and transmission case after several vis came with vehicle yet the dealership says it does not cover the clutch. The warranty clearly saystransmission and transmission case after several visits NO ONE WILL SPEAK TO ME. SEVERAL PROMISES TO MAKE CONTACT---nothing. Be aware of smiles in your face.y More

Osha Berry is the man - a true GENIUS! and who wouldn't want to buy a car from the one and only, LEGEND, Jimmie "POPCORN" Manies! Im a true customer for life! Was truly wowed from step one! want to buy a car from the one and only, LEGEND, Jimmie "POPCORN" Manies! Im a true customer for life! Was truly wowed from step one! More