J.C. Lewis Mazda of Savannah

Everyone at Mazda was so friendly and knowledgeable about the different cars and SUVs they have. I took home my beautiful 2024 Mazda CX50 premium plus straight off the delivery truck(after pre inspecti about the different cars and SUVs they have. I took home my beautiful 2024 Mazda CX50 premium plus straight off the delivery truck(after pre inspection tests done) Anthony and everyone up there were amazing!! Highly recommend More

I brought my Rx8 in three weeks ago because it wouldn't start. Was told it needed spark plugs. They still have it three weeks later and I am unable to get anyone to help me or talk to me. What is going start. Was told it needed spark plugs. They still have it three weeks later and I am unable to get anyone to help me or talk to me. What is going on? This is my fourth Mazda, but I am afraid it will be my last. More

On 10/30/22 I wrote: "it is impossible to set up an appointment to service my SUV." Today, I needed an appointment to replace brakes. Again, impossible to set up an appointment. Moving to Savannah Tire appointment to service my SUV." Today, I needed an appointment to replace brakes. Again, impossible to set up an appointment. Moving to Savannah Tire. :Does anybody read this stuff and if so, take action? I doubt it. More

Outstanding customer service from the moment I stepped into the showroom! Anthony Jerral was the part of our experience. Highly recommend this dealership and their sales team’s attention to detail and foc into the showroom! Anthony Jerral was the part of our experience. Highly recommend this dealership and their sales team’s attention to detail and focus on the customer’s experience. Pricing was excellent and the home delivery of the vehicles was the cherry on the cake! Thank you JC Lewis Mazda! We are beyond thrilled with our CX5’s and our experience. More

I have devoted over one hour to try and set up an appointment with JC Lewis on Abercorn. It is impossible. I'm moving my business to a different dealer. appointment with JC Lewis on Abercorn. It is impossible. I'm moving my business to a different dealer. More

Recall repair We received a recall on the brakes for a Mazda 3. After 3-4 weeks of calling to attempt to make an appointment we finally went to the sales departmen We received a recall on the brakes for a Mazda 3. After 3-4 weeks of calling to attempt to make an appointment we finally went to the sales department and were able to connect with the service department. As part of the recall it was mentioned that the symptom would cause unusual wear on the brakes due to the calipers sticking. We had to pay to have all the brakes changed due to the increased wear on one brake. In addition Fairway performed an oil change, filter change, battery change and fuel line cleanse. Services that were NOT requested nor authorized. However, to get our car back we had to pay the bill. Had this not been a recall notice that needed to go to the dealer we would not have gone there. At this point, I'd rather trade the car to have the opportunity to work with a different dealership. Additional info, when we arrived one of the service personnel said the brake part was not available and in a nonchalant method indicated it was not important. When we arrived the car had NO breaks as the pads on the one wheel were totally gone, and the brake fluid had leaked out of that caliper. More