J.C. Lewis Ford - Service Center

Service Repair Based off my most recent visit it was not so pleasent, scheduled an appointment to get my vehicle looked at and after waiting for over an hour, the cu Based off my most recent visit it was not so pleasent, scheduled an appointment to get my vehicle looked at and after waiting for over an hour, the customer rep comes out to the waiting room and tells me that a mechanic is finishing up another job and than will take a look at my truck. The whole purpose of me scheduling an appointment the week prior was so that I would not run into the problem that I did that day. I was very fustrated and upset for the time that they had wasted of mines for a mechanic just to take a look at my truck and the service manager tells me that oil changes have priority over a service repair but, I made an appointment and told the guy over the phone that I was bringing my vehicle in to be looked at for a repair. The service manager could not give me an explanation why everything was handled the way that it was that day but, I was truly disappointed in the way that I was treated and lack of communication from the service dept to the customer. More

Painless & Quick Service My last car was a Lexus and the trips to the Lexus Dealership were so expensive that I felt robbed every time I left. My service to JC Lewis has been My last car was a Lexus and the trips to the Lexus Dealership were so expensive that I felt robbed every time I left. My service to JC Lewis has been much more reasonable, quick and painless. They provide shuttle service if you need it back to home or office. For more extended visits, they have arranged a loaner for me. I am very pleased thus far with JC Lewis Ford service. BTW, I like my Ford Edge more than the Lexus RX 350 I drove. Same gas mileage but the Ford has lots more features! More

Service Repair Made an appointment to get s slight problem checked on our new Mustang which we incidentally purchased from J. C. Lewis in January this year. They t Made an appointment to get s slight problem checked on our new Mustang which we incidentally purchased from J. C. Lewis in January this year. They took our car back at the scheduled time and within an hour it was ready. The service manager detailed and explained thoroughly what occurred and what was done to correct the issue. We were very pleased with the visit and will return soon for our vehicle maintenance. More

Best dealership ever Bought my Escape there,David was a super salesman,no high pressure and no haggling. Gave a fair price at beginning. Took SUV in for service and got th Bought my Escape there,David was a super salesman,no high pressure and no haggling. Gave a fair price at beginning. Took SUV in for service and got the same super service. More

Honest, Reliable Dealership with Awesome Staff I have owned my 2014 Ford Explorer for almost a year now. I purchased it new from this dealership and could not be happier with my experience at J. C. I have owned my 2014 Ford Explorer for almost a year now. I purchased it new from this dealership and could not be happier with my experience at J. C. Lewis. I don't think you will find a more willing staff to assist with your new purchase. My last visit was this week for just an oil change, I made my appointment online and when I arrived they were waiting to service my vehicle. In no time at all I was done and on my way. The staff is always friendly and bend over backwards to make sure your visit was handled in a professional way and that you were 100% satisfied with the service you received. Five stars to J. C. Lewis Ford in Savannah!!! More

Great Service JC Lewis provided my great service on to me on 4/8/15. The set my appointment for me late on the day before, and the agent was ready first thing when JC Lewis provided my great service on to me on 4/8/15. The set my appointment for me late on the day before, and the agent was ready first thing when I arrived. The waiting area was comfortable and complimentary coffee and cold drinks made the waiting easier. The maintenance work took a bit long, but the service manager took the right path by acknowledging the issue, and gave me a discount on my bill. This was another good service visit in a long line over the years. the service agent More

First time visit The visit was very memorable. Every person I encountered was very cordial. I dislike waiting for oil changes, but on this occasion I was not ready The visit was very memorable. Every person I encountered was very cordial. I dislike waiting for oil changes, but on this occasion I was not ready to go. I look forward to my next service visit. More