J.C. Lewis Ford
Savannah, GA
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We enjoyed our expierence because of the attention we were shown by evryone we met. Alberto work very hard and the GM did his best to make the deal fit our budget and our desires for certain options. w were shown by evryone we met. Alberto work very hard and the GM did his best to make the deal fit our budget and our desires for certain options. we will recomend JC Lewis to all of our friends and family. More
I love Fords I have driven them all my life. The only ford I did not like was the one I traded in. It was a F250 diesel I bought it from JC Lewis it did not get the fuel mileadge I expected. It was a gre ford I did not like was the one I traded in. It was a F250 diesel I bought it from JC Lewis it did not get the fuel mileadge I expected. It was a great truck otherwise. I have got great service from JC Lewis.My new F150 is great an beautiful an Marvin Hirsch is a great salesman an a good guy. He helped me all he could to buy my truck.The reason I put good customer service instead of great was I had to wait awhile on my salesman. There were plenty of salesmen around but I wanted Marvin Hirsch. And now I am happy as a lark. More
Very co-operative. Worked with us on trade-in. Made us feel comfortable during all the paperwork. We shopped elsewhere, but we felt better about buying a car from JC Lewis. Customer Service was excell feel comfortable during all the paperwork. We shopped elsewhere, but we felt better about buying a car from JC Lewis. Customer Service was excellent with phone calls from the salesperson and the manager. We have received follow up calls, also. They were very thorough in preparing our Flex for delivery and assisting with getting our stuff out of the trade in vehicle. Everybody was friendly, we had many offers to help us when we were waiting, everybody smiled and shook hands We have already recommended JC Lewis and the Ford Flex to friends We had already shopped around and felt that the negotiated price was fair More
I would like to thank Mr. John Rivers for finding the car I wanted. I sent him a picture and within 24 hrs he had found the exact Ford Explorer I was looking for. Very friendly. Mr. Bill James in finance was I wanted. I sent him a picture and within 24 hrs he had found the exact Ford Explorer I was looking for. Very friendly. Mr. Bill James in finance was another great help with getting the right finance rate. Thanks to both of them. More
I was very pleased with the service I received. Everyone was extremely nice and helpful. I was at my wit's end to get a car because my other one had literally died on me. They really could have taken advant was extremely nice and helpful. I was at my wit's end to get a car because my other one had literally died on me. They really could have taken advantage of the situation but did not. Drew was extremely helpful in finding me a replacement vehicle at a good price with a very good deal on my trade-in. The financial manager, Bill James, found me a better deal than I had planned when I went into the dealership to sign off on the paperwork. I will certainly be shopping with them again and will recommend them to others. More
This is the 3rd vehicle we have purchased from JC Lewis. In addition, my son has purchased his last truck from this dealership. They have gone out of their way to help us. Thanks to all at that dealership In addition, my son has purchased his last truck from this dealership. They have gone out of their way to help us. Thanks to all at that dealership for your friendliness and concern. I will refer friends and family members to this dealership. More
Bought a brand new 2010 Mustang GT and took it back a week later for a courtesy detailing. This is when it all went downhill. My wife took it in to the dealership planning to wait on it. 7 hours later week later for a courtesy detailing. This is when it all went downhill. My wife took it in to the dealership planning to wait on it. 7 hours later they realized she was in the showroom waiting for it and it still was not done. The reason? They somehow applied a wax that chemically seperated(according to JC Lewis)The wax left a really bad gummy texture and was hazy. They kept it overnight stating they would have to strip the car all the way down. They following afternoon I was called stating it was ready. Being so cloudy this time of year it was hard to notice, but once the sun shined on the paint the scratches and swirls really showed. They have completely destroyed the paint job. They got into the clearcoat with their buffers and have caused scratches and swirls all over the entire car. The car is black so it looks aweful in the sunlight. JC Lewis uses a third party company to detail their vehicles, so now I have been told by their GM to bring it back to their body shop, "to see if their is anything they can do". What started as a great experience, has turned aweful and it sickens me to look in the driveway at my new stang complete with scratches and swirls that JC Lewis Ford has caused. I'll update if JC Lewis is able and willing to repair the damage, but until then I recommend everyone go somewhere else. More
John Rivers has handled the last five of my family's vehicle purchases. He is backed by an incredible dealership network. The departments exhibit a cohesiveness I have never experienced elsewhere. Al vehicle purchases. He is backed by an incredible dealership network. The departments exhibit a cohesiveness I have never experienced elsewhere. All of the staff are extremely kind. Descriptions to consider: low pressure; positive attitude; enthusiasm; great follow-up; appreciative. As for service, Kip and Dan are other reasons we come back to JC Lewis. They excel beyond expectations leading to further confidence and trust. I appreciate little things: protecting the seats and carpet with covers during service; car not covered with hand prints after service; no messes around the oil fill, or valve covers; etc. Take home message: Buy and Service at JC Lewis Ford. More
This is the second new car that we have purchased in the last 6 months from JC Lewis Ford. Customer service at JC Lewis is fantastic, as soon as we walked in the door we were greeted and assisted. James Ba last 6 months from JC Lewis Ford. Customer service at JC Lewis is fantastic, as soon as we walked in the door we were greeted and assisted. James Barr always answered all of our questions or found someone who could. The vehicle I wanted was not on the lot, David and James made some calls and had it there the next day, not even 24hrs later. When my car arrived, it was a saturday and James was off, he came in to make sure I was taken care of and that the vehicle was everything I wanted, I don't know many people that would do that. They are all friendly and remember their customers months later. Jason was helpful in getting us a rate that we felt we could work with, he explained our options and was patient with our decision. If our experience the first time buying a car here was not superb we would not have come back to buy a second vehicle. The staff know how to treat their customers and they follow up to make sure that they are 100% satisfied. Joy & Rachel. More
I WENT IN THINKING THAT I WILL SPEND ALL DAY WAITING ON APPRAISALS AND TALKING WITH THE FINANCE MGR. I GOT MORE CAR THAN I HAD EXPECTED AT A MONTHLY PAYMENT I NEVER THOUGHT POSSABLE. I WAS IN AND OUT IN A APPRAISALS AND TALKING WITH THE FINANCE MGR. I GOT MORE CAR THAN I HAD EXPECTED AT A MONTHLY PAYMENT I NEVER THOUGHT POSSABLE. I WAS IN AND OUT IN A MIN.AMOUNT OF TIME. VERY PLEASED WITH THE OVERALL BUYING EXPERENCE. THE SALESPERSON AND DEALERSHIP ALL WERE VERY HELPFUL, NOT LIKE THEY JUST WANTED TO SELL YOU A CAR AND THEN MOVE ON TO THE NEXT ONE. More