J.C. Lewis Ford
Savannah, GA
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I contacted the dealership through the Web. I was very pleased with the courtesy and helpfulness of the salesperson. I feel I was given a fair price for my new F150. Working with David McCalla was a real pleased with the courtesy and helpfulness of the salesperson. I feel I was given a fair price for my new F150. Working with David McCalla was a real treasure. He found the exact truck I was looking for in Orlando, Fla and had it delivered to the Savannah dealership. He helped me get the extra ordered items installed in a very quick manner and getting my new truck as painless as possible. I feel he went above and beyond. The whole process took 5 days and was totally negotiated over the Web, email and phone. I was able to drive to Savannah to get the truck without having to make more than one trip. The only drawback was that I felt I should have gotten more for my trade-in, but eventually I settled for the price they offered. More
Actual salesman was a great experience, but I was a simple customer. I knew what I wanted, asked for it by make, model, color and transmission type and paid cash. My only bad experience was with the simple customer. I knew what I wanted, asked for it by make, model, color and transmission type and paid cash. My only bad experience was with the Business Dept. where an employee asked me to re-sign all documents in an attempt to take the time to talk me into loan. Stressing a zero percent, 36 month loan, while loading the numbers to show me the rebates that I am passing up, he entered 6.29 APR into the computer to make the numbers more appealing for the rebate. This is the typical thing that a first time car buyers expericence with car salesmen that makes them dispise this process. Don't shell game people, be honest. Tell people the truth and they will buy or they will not, the same procpecst as if you were doing the hard sale. More
I knew what I was looking for in a vehicle and based on their internet selection and website it was easy to accomplish the transaction. Brian Judson is new to the job but was still very knowledgable and di their internet selection and website it was easy to accomplish the transaction. Brian Judson is new to the job but was still very knowledgable and did a great job. Larry Bonorato was great in his explanation of all the various offers Ford provides. More
Excellent service, had run numbers before visit and came in really close to our number going in. The extra work touching up the paint offset the difference. Very friendly group who really wanted to help u in really close to our number going in. The extra work touching up the paint offset the difference. Very friendly group who really wanted to help us out. It was like an Easter egg hunt for the cat at first but Scott persevered and run it down. Took a little longer for paper work than I really would have liked but otherwise excellent. Thanks More
I was looking for a very specific need in a truck and James was willing & able to help me find it. He was extremely helpful. I had looked at many of the dealerships in the surrounding area and JC Lewis h James was willing & able to help me find it. He was extremely helpful. I had looked at many of the dealerships in the surrounding area and JC Lewis had the exact truck that I was interested in. James made sure that I was taken care of and I did not have to sit around & wait for anything. The smaller details were taken care of before I arrived. This was very important to me since I am self-employed. Thanks again, Chip Willhoit More
From the moment I walked on the lot I was greeted, helped beyond what I expected, and got a great price on my truck. Everyone made sure I was being assisted, felt comfortable with everything, and made sure I beyond what I expected, and got a great price on my truck. Everyone made sure I was being assisted, felt comfortable with everything, and made sure I had no unanswered questions. I never felt rushed during sale, in fact they didn't try to sell they just asked what I wanted and delivered. More
My experience with JC Lewis Ford was great. James Godwin certainly made me feel at ease from the moment I walked through the door. This was my first time going through the process of buying a car alone and certainly made me feel at ease from the moment I walked through the door. This was my first time going through the process of buying a car alone and he was courteous and adept at explaining all of the features of the Explorer I purchased. JC Lewis Ford also worked hard to meet my needs in regards to price. I feel that we have established a relationship and I look forward to purchasing more cars in the future. More
I purchased a 2012 Ford Fiesta from J. C. Lewis Ford on Saturday. The sales people, Peter Hershey, and Jim Rein, were very friendly and helpful. Mr. Welch made the transacation very pleasant. I will be Saturday. The sales people, Peter Hershey, and Jim Rein, were very friendly and helpful. Mr. Welch made the transacation very pleasant. I will be recommending your dealership and those salespeople to others. I gave the ratings above because of the way I was treated and because I was very pleased. Bernadette Strickland More
I came in wanting to do what turned out to a complex transaction. I had leased a 2013 Fusion Titanium on a low mileage 2 year lease in May. I also owned a 2011 Toyota Tacoma quad cab pickup that was p transaction. I had leased a 2013 Fusion Titanium on a low mileage 2 year lease in May. I also owned a 2011 Toyota Tacoma quad cab pickup that was paid for. I had fallen in love with the Fusion and didn't use the truck much, so I inquired about trading in the truck and converting the lease into a sale. (Part of the objective was to lower my monthly payments). This turned out to not work financially because of lease termination charges). Then creativity at the dealership kicked in and they worked out a deal where I would trade in the truck, trade in the 2013 Fusion, pay off the lease termination fees, and put me into a 2014 Fusion Titanium hybrid on a 3 year higher mileage lease with a net payment reduction of about $120/month. Kudo's to Mr. Godwin, Mr. Bonorato and the sales manager involved for putting in the effort to come out with a very creative solution at a time when the dealership was very busy. More
To begin with. We thank you for the excellent service we received at your dealership. From the first step with Brian Judson to the the last with Mr. Joe Welch. It was a pleasure. We must include the char received at your dealership. From the first step with Brian Judson to the the last with Mr. Joe Welch. It was a pleasure. We must include the character of Mr. Welch. He went to impressive lengths to make sure we walked away satisfied and elated. What an incredible human being.. Obviously a dedicated employee. How refreshing to deal with a person who enjoys his job. We have purchased vehicles in the past, and it was a nightmare. We have told everyone, that we have come into contact with since our experience with J.C. Lewis Ford, about the incredible service we received, and will continue to do so... Thank you for the opportunity to express our gratitude. Sincerely, Robert and Esther Bayles More