J.C. Lewis Ford
Savannah, GA
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I was very pleased with the service I received with J C Lewis Ford. The staff was very friendly and knowledgable about their vehicles. The staff was not pushy which was a major plus with me. They did every Lewis Ford. The staff was very friendly and knowledgable about their vehicles. The staff was not pushy which was a major plus with me. They did everything I asked and didn't try to force anything on me that I didn't want. I feel they were fair with the price of the vehicle as well. I would recommend J C Lewis Ford to friends and family and will purchase a vehicle from them in the future if the need arises. More
I Set up an appointment for my first 5000 mile service and inspection of my 2013 Ford Focus. Dropped off the car at 0100 PM and my car was ready by 0130. Service was fast and every one was pleasant to dea and inspection of my 2013 Ford Focus. Dropped off the car at 0100 PM and my car was ready by 0130. Service was fast and every one was pleasant to deal with. After paying for my service I returned to my new car to find that the mechanic had gotten back in my car with oil and grease still on his hands when he drove my car out of the service bay. I found oil on my gear shift, steering wheel, arm rest, door handle, and on the hood when he closed it. I have a white ford focus and I had just washed it the day before the service. I have leather interior and thankfully had Clorox wipes handy to clean everything before it stained. I got everything cleaned up and there was no damage so no harm done, I just feel that when you take your new car into the dealer there is a certain level of professionalism you expect. I would never get into my new car with grease, oil and grime still on my hands. I would expect this if I went to a discount fast back yard oil change service station. I was happy with the staff and the time it took for my service, however if we are sacrificing respect in other people’s property to accomplish this than I think 10 more minutes to wait while you wash your hands is not out of the question. V/R, SFC Rodney D Ashburn B Co 603rd Rear D NCOIC 912-856-1357 More
I was looking for something newer and more fuel efficient and having driven Ford products all my life i went to the J C Lewis dealership to see what was available. Long story short i found a 2012 used Fusion and having driven Ford products all my life i went to the J C Lewis dealership to see what was available. Long story short i found a 2012 used Fusion that perfectly fit my needs. I was treated very well by all employees and did most all dealing with Mr. Tim Talley. Bought the car and like it very much. Thanks to all Doug Klein More
I was visiting the Savannah area with my grandson. On the way to Savannah, on I16, my speedometer quit, no gas. I had to pull over to the side of the road. I was able to get the car started and the em the way to Savannah, on I16, my speedometer quit, no gas. I had to pull over to the side of the road. I was able to get the car started and the emmission control light was on. I did not know what that meant. On Monday morning, I brought my car into the Ford dealership to see what the problem was and if it could be fixed. I had my eleven year-old grandson with me and I did not want to take any chances with his safety and we needed to get back to Albany. My first encounter at the dealership was with someone who directed me to the service department. Once I got to the service department, Chase asked me how he could help. He took all my information and directed me to a waiting area. As different employee came by, the all spoke, asked how I was doing, did I want any coffiee or something to drink. They wer all very cordial. Chase came over to the waiting area and explained to me what the problem with my car was, what it would cost. He also told me it would probably be in my best interest to report the problem to the Corporate office, in case there was ever a recall, I would get my money back. I appreciated his concern, as I am a federal employee and am dealing with the furlough and other government issues. Overall, I appreciated the way I was treated, with respect. If I am in the Savanna area and should ever have another problem, I would use your services again and would be glad to recommend your establishment to anyone. Thanks again for making this unexpected complication less stressful and pleasant. Donna More
I really can"t say enough about David McCalla our salesperson and David Jung our sales manager. They were able to find the exact 2014 Mustang GT my wife wanted, do a dealer purchase, and had the new salesperson and David Jung our sales manager. They were able to find the exact 2014 Mustang GT my wife wanted, do a dealer purchase, and had the new Mustang sitting at the dearership (JC Lewis) in (2) Days! The entire sales experience was absolutely perfect in every respect including the finance associate that we worked with. It takes experience and customer care from the top down to complete a sales transaction like ours and we were completely happy. TRUE Professionals!! More
This is not my first purchase of new car, or Ford for that matter, but this is my first great experience of the process. J.C. Lewis is leaps above all other dealerships, Bill, Steve and James were all so that matter, but this is my first great experience of the process. J.C. Lewis is leaps above all other dealerships, Bill, Steve and James were all so professional, courteous, friendly and patient. I really felt at ease with the whole buying experience. Steve was very thorough explaining all the details, benefits and features of my new Taurus. He has a great personality and is very knowledgeable about Ford products . He is definitely an asset to your dealership. My daughter purchased her Fusion and Edge with your dearlership and she feels the same way. Although we live in Statesboro, we will drive to there for all service and future purchases. We are truly J.C. Lewis Ford fans! Best regards, Sherri Lane More
I spent a few weeks researching vehicles and looked in both Savannah and Hilton Head Island. I had a great experience at JC Lewis. I typically dread buying a vehicle - but I have to say that JC Lewis made both Savannah and Hilton Head Island. I had a great experience at JC Lewis. I typically dread buying a vehicle - but I have to say that JC Lewis made the process efficient and reasonable. I found their pricing very fair and am very happy with my experience overall. More
This was my third Mustang purchase from J.C. Lewis and they were very accommodating in getting me in the cars that I wanted at the price I was looking for. My experience has always been fantastic and I l they were very accommodating in getting me in the cars that I wanted at the price I was looking for. My experience has always been fantastic and I look forward to maintaining a loyal customer relationship with J.C. Lewis Ford. More
I purchased a new car on September 26, 2013 from JC Lewis Ford in Savannah. I have purchased several cars from various dealerships in the past and I can honestly say this was the best experience I have had t Ford in Savannah. I have purchased several cars from various dealerships in the past and I can honestly say this was the best experience I have had to date. Emily Baack (internet consultant) was very quick to respond to my online questions and friendly and honest on the phone. Drew Thompson (salesperson) is definitely not the type of person you think of when you think "car salesman"...instead of trying to push me into a more expensive car with lots of upgrades that I didn't want and would later regret buying he took the time up front to ask me what I was looking for, explained what options were available and asked what was important to me etc. I was very impressed that he was more interested in getting me into the right car for me than selling me the most expensive car I was able to buy. Customer service such as his is the type that all salesman in all lines of work should shoot for- I would never hesitate to recommend him for anyone interested in purchasing a new Ford vehicle. Larry in finance was also very friendly- he explained all of our options in a way that was informative but not abrasive or pushy like some finance people can be. Overall, I am very satisfied with my experience and everyone that my husband and I interacted with. ps Drew gets bonus points for adopting two of his pets from the shelter :-) More
Robert was really helpful through this process. He was not pushy at all which was refreshing after all the other dealerships that I went to. I really liked how he wasn't going back and forth to a manager not pushy at all which was refreshing after all the other dealerships that I went to. I really liked how he wasn't going back and forth to a manager for financing. We worked on it all on his computer. He spent time working with me and giving me the best price possible. More