J.C. Lewis Ford
Savannah, GA
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Recently my husband was involved in an accident. His truck was totaled as a result. Living in the country we needed a vehicle that could be used for light hauling etc. We had heard from other family m truck was totaled as a result. Living in the country we needed a vehicle that could be used for light hauling etc. We had heard from other family members that J.C. Lewis Ford should be our first stop in looking for a replacement. We went to look and the selections were plentiful. Met David Capote and explained our needs. He immediately showed us several options that he felt would fit our needs. Once we test drove the Ford Escape he had shown us our decision was easy. Buying a used vehicle you want to be sure that your dealer is going to stand behind your purchase and that their service department is going to give you a fair price when needed. We had heard J.C. Lewis's Service Dept. was the place to go. Once we made our choice David introduced us to Joe Welch to complete the deal. Joe explained everything to us step by step and also explained the option packages available. We would highly recommend J.C. Lewis Ford to anyone thinking of purchasing a new or used vehicle. We felt like we were dealing with "friends" More
I made an appointment with the Service Department for my first-ever service call for my new Ford C-Max; when I arrived at the appointed time, the staff was prompt, friendly and courteous. I even ran into m first-ever service call for my new Ford C-Max; when I arrived at the appointed time, the staff was prompt, friendly and courteous. I even ran into my Salesman, David McCalla, who was also very friendly--even fixed a problem I was having with my personal I-Pad while I was waiting for my service to be completed. The waiting room provided to me while my service work was being performed was comfortable, clean and well appointed. The service work was performed within the time estimated by the very nice lady who handled my appointment. The entire service experience was positive, prompt, comfortable and well organized at a price I thought was very reasonable. And, I love our new C-Max!! Stan Thornton More
I would like to thank James and Robert for making buying I would like to thank James and Robert for making buying a new vehicle a pleasure. From the moment I walked into the show room until driving off th I would like to thank James and Robert for making buying a new vehicle a pleasure. From the moment I walked into the show room until driving off the lot with my new F150, there was no full on pressure to buy, just helpful information. Nothing was to much trouble, even James driving with me to a local truck accessory store to get just what I needed for my F150. If someone asks would you recommend this dealer, yes - every time and certainly ask for James or Robert. More
My son was getting ready to from college to come home for Thanksgiving. When he went to get his tail light fixed at the local Ford dealership he found out his trunk latch was broken so the tail light could Thanksgiving. When he went to get his tail light fixed at the local Ford dealership he found out his trunk latch was broken so the tail light could not be replace without fixing the trunk, too. He did not have the time or money to get the work done. When he arrived home, I called J.C. Lewis Ford and spoke with Mr. Barry Drummond in the service department. I provided Barry with the part number for the needed latch and he let me know it was indeed available. We scheduled to get the car in on Friday. Barry was kind enough to wave the diagnostic fee since we had already had the problem diagnosed and on top of that, was able to give us at 10% discount (in the spirit of Thanksgiving)! I greatly appreciated Mr. Drummonds care and concern for our situation (a very expensive bulb change). He went out of his way to take great care of us and our vehicle. There is so much to be said for nice, friendly service! Thank you so very much, Mr. Drummond! More
Ray Harris and Matt Nelson met and exceeded our expectations with service that we had done at the collision center via a Geico insurance claim. They were very professional and courteous as our work expectations with service that we had done at the collision center via a Geico insurance claim. They were very professional and courteous as our work was being done and kept us inform throughout each step of the process. I would encourage anyone who needs service on their vehicles to go see these two stellar individuals. More
I took my 2013 Ford Escape into JC Lewis ford for some minor repair work and oil change. From the service writer to the service manager, I was treated with great respect. My vehicle was repaired, and serv minor repair work and oil change. From the service writer to the service manager, I was treated with great respect. My vehicle was repaired, and serviced in a timely manner, being I was a drive up.(No Appointment). I have purchased several vehicles from JC Lewis ford, and will continue to do so because of this reason. I feel like JC Lewis ford is the Best ford dealership in the Savannah area. More
Most enjoyable buying experience that I have ever had in my forty years of buying vehicles. My internet query was not only answered promptly, but Emily made several recommendations, which encouraged me and my forty years of buying vehicles. My internet query was not only answered promptly, but Emily made several recommendations, which encouraged me and my wife to drive the 65 miles to JC Lewis, to shop. She introduced us to Robert , who was extremely personably, professional and "no pressure"! He sent considerable time with us to ensure that we selected the vehicle that WE really wanted and liked! Mike made us welcome and ensured that his staff was doing everything to meet/exceed our needs/desires. Alberto made the paperwork process, pleasant and informative answering all of our questions with ease and full understanding! I will recommend JC Lewis and this great staff to everyone! Again the Best buying experience ever!! Thanks to All of them!! Will be a repeat customer! More
This is our 3rd purchase from Marvin Hirsch at J.C. Lewis Ford. Marvin is knowledgeable, professional and friendly. He listened to all our needs and directed us to a vehicle that would best suit us(as a tra Ford. Marvin is knowledgeable, professional and friendly. He listened to all our needs and directed us to a vehicle that would best suit us(as a traveling family) and our budget. Being a Military family and not from around here, I recommend giving this dealership and salesman a chance to earn your business. We did not feel rushed or pressured into buying a vehicle. Thanks J.C. Lewis Ford and Marvin Hirsch. More
I had a problem with the glow plugs in my F-250 and had an appointment to fix. A business commitment came up and I had to change my appointment the morning of and Barbara Battista was very helpful. The a an appointment to fix. A business commitment came up and I had to change my appointment the morning of and Barbara Battista was very helpful. The appointment was moved with no hassle, I received the reminders, and the repair was performed in a very timely manner. Thanks for all of your help. More